How do I call Apex from Einstein bot?

How do I call Apex from Einstein bot?

Click the magnifier next to Action Name field. You see all the Apex methods with @InvocableMethod annotation listed. Select Get Order Status. The Bot Builder automatically parses the method signature and populates additional fields for admins to map the variables to input and output invocable variables.

How does Einstein’s ChatBot work?

Einstein is an NLU technology that trains chatbots to create a learning model. The learning model helps chatbots created with Salesforce understand customer interactions in a chat window. It’s the learning that leads to one of the major benefits of chatbots: automation.

How do I add Einstein bot to my website in Salesforce?

Set Up an Einstein Bot

1. Within Experience Builder, click. and select Salesforce Setup.
2. From Setup, enter Einstein Bots in the Quick Find box, then select Einstein Bots.
3. In the Settings area: Click the toggle next to Einstein Bots to turn it On.

What is an Einstein bot conversation?

What is an Einstein Bot? Einstein bots are, quite simply, a chatbot. For those unfamiliar, chatbots simulate conversations with humans through a variety of different mediums, but most commonly through the web by means of a chat window — or — through applications such as Facebook Messenger, WeChat or SMS.

What are apex actions?

Invoke Apex methods annotated with @InvocableMethod and include custom parameters with @InvocableVariable . This object is available in API version 33.0 and later.

How do I transfer data from lightning to iFrame?

Follow these steps:

1. Create a Lightning Component in which you will put an iFrame.
2. Create a VF Page and update the iFrame source with the URL of this VF Page.
3. Send your parameters in JSON format from the Lightning JS Controller using postMessage method.

How do I set up Einstein’s chatbot?

Update the Chatbot’s Name

1. From Setup, search for and then select Einstein Bots.
2. In the My Bots section, click Mascot.
3. From the Bot Builder menu in the upper-left corner, select Overview.
4. In the Bot Information section, click Edit.
5. Update the Bot Display Name.
6. Save your changes.
7. From the Bot Builder menu, select Dialogs.

How do you activate the Einstein bot?

Enable Bots

1. From Setup, enter Einstein Bots in the Quick Find box and select Einstein Bots.
2. In the Settings area: Click the toggle on next to Einstein Bots. Click New and select Start from Scratch to follow the setup wizard steps.
3. Add a chat channel. In the Builder Menu, click Overview.
4. Click Save.

How do you implement a chat bot in Salesforce?

Let’s set up a basic bot that we can use throughout this cookbook.

1. Enable Chat.
2. Implement Chat and/or Messaging.
3. From Setup, use the Quick Find box to find Einstein Bots.
4. Enable Einstein Bots.
5. To create a bot, click New on the Einstein Bots setup page.
6. Activate your bot.
7. Add a channel for your bot.

What is Einstein agent?

Einstein Agents: How to Set Up Service Cloud Chatbots in a Few Easy Steps. Einstein Agent chatbots, built natively on the Salesforce Platform, will allow any company to deliver automatic service at scale using Einstein AI technology.

Can we call flow from Apex?

Autolaunched flows can be invoked from process builder, from within an Apex class, from a set schedule, from record changes, or from platform events.

How can I use Einstein on my bot?

To use Einstein with a bot, you need to click the Enable Dialog Intent button on the top right of the main panel. Then, click the Dialog Intent pane where you start adding “Utterances”. Utterances are the ways a user might ask a bot a particular question. Once you have added a minimum of 20, you can enable Einstein from the toggle above.

How many utterances do you need to enable Einstein?

Utterances are the ways a user might ask a bot a particular question. Once you have added a minimum of 20, you can enable Einstein from the toggle above. With Einstein disabled, a bot can only handle exact matches to the utterances; with Einstein, it can infer the question.

What does Einstein do for the Salesforce platform?

Einstein is AI for the Salesforce Platform, providing infrastructure for creating predictive models to interact with Salesforce data. This includes analytics, text, and image analysis, as well as a bot platform that combines text analysis and Salesforce workflows.