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What is a partner business org?
A: The Partner Business Org is the org you use to run your business, essentially the org where your CRM exists. Salesforce provides 2 free Enterprise Edition licenses to all contracted partners. For ISV Partners, core technologies (License Management App, Channel Order App) are utilized from this org.
How do I install LMA in Salesforce?
Install the LMA
- Log in to your business org. Usually this is the org that Salesforce created for you when you became a partner.
- Click the LMA installation link in the email you received from the partner operations team. Select the users in your business org who need access to the LMA.
- Confirm that the LMA is installed.
What is LMA application?
The License Management App (LMA) helps developers and publishers apply licensing to their uploaded and registered AppExchange apps. Each time a customer or a prospective customer installs your managed package, a lead record and a license record are created in the LMA.
Why is it important to submit orders in the COA?
Every time a customer purchases a product or requests changes (such as adding users or renewing their contract), you submit an order to Salesforce. This keeps you up to date with your revenue-sharing agreement, and the COA is your tool to accomplish that.
How do I manage my Salesforce license?
Modify Your License
- From the App Launcher ( ) in your business org, select License Management App.
- In the LMA, navigate to Licenses.
- Select the record for the customer license you want to modify and click Modify License.
- Now modify the license record by changing the values in the appropriate fields.
How do I use LMA in Salesforce?
Request Access to the LMA
- Log in to the Salesforce Partner Community.
- Select Support.
- Click New Case.
- Hover over AppExchange Partner (ISV) App Setup & Management | License Management Application (LMA).
- Click Create a Case.
- Select a severity level and enter a subject.
- For Subtopic, select LMA Request .