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Is lightning sync going away?
Customers can’t access the Lightning Sync section of the Outlook Integration & Sync page in Setup. Admins can’t set up users to sync with the product. *With the exception of some customers who created orgs between October 2020 and February 13, 2021, who may have access to Lightning Sync until its retirement.
What is lightning Sync for Salesforce?
Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.
Which of the following are benefits of syncing Microsoft Outlook with Salesforce?
When you integrate Outlook and Salesforce, you help your reps spend less time entering data and switching between the two applications. You also help sales teams track important email conversations relevant to Salesforce records.
Is there a long term solution for lightning sync?
You may have heard about Lightning Sync, which also syncs contacts and events. Starting in Winter ’21, Lightning Sync availability is changing. Moving forward, Einstein Activity Capture is the long-term solution for syncing contacts and events between your Microsoft or Google applications and Salesforce.
Where is the Lightning sync setting in Salesforce?
The setting is located in the Lightning Sync section of the Outlook Integration and Sync page in Salesforce setup. We continue to introduce improvements to Einstein Activity Capture based on the needs we hear from customers like you.
When did Salesforce switch from classic to lightning?
In the wake of October 2019, when Salesforce “turned on” Lightning for all orgs – we’ll examine what the switch meant for Salesforce users and what its impact has been so far.
Is there a Salesforce email integration with lightning?
Lightning for Outlook/Gmail is a great introduction to email and Salesforce integration. Inbox is a paid email integration tool from Salesforce and is a product that was actually a result of the RelatedIQ acquisition. Salesforce has had many integrations of the product, and it is now folded into the Lightning for Outlook/Gmail architecture.