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How to create a custom live agent chat window?
The Live Agent Developer’s Guide has a section on “Customizing Chat Windows”, which is awesome. I’m really glad that we have the ability to build a custom window using Visualforce components and HTML/CSS! However, there seems to be a piece missing in that section, unless I just missed it.
How to create a live chatbot in power platform?
Your live website can be a customer-facing external website or an internal site, like a SharePoint or Yammer site. You can also add the bot to your Power Platform admin center. Select Manage on the side navigation pane, and then go to the Channels tab.
How to create custom chat windows in Salesforce?
Chat windows are what visitors use to exchange messages with support agents. Each of your Chat deployments includes a chat window. You can create a customized chat window by using Visualforce, and you can add styling and functionality with HTML, CSS, and JavaScript. Einstein Bots doesn’t support menus and quick replies in custom Chat windows.
How to embed chat widget in your website?
To embed a chat widget in your web portal: 1 Sign in to Omnichannel Administration. 2 Go to Channels > Chat. 3 Open the chat widget you want to embed in your website. 4 On the Basic details tab, copy the widget snippet code from the Code snippet section. 5 Paste the chat widget snippet code in the HTML source of your website.
Is the live agent being hosted from a Force.com site?
Is the Live Agent being hosted from a Force.com Site? (Username -> Setup -> Develop -> Sites) If so, then you need to click on that site’s name and then click on the “Public Access Settings” button at the top. But there were a couple more steps, and I think these are they:
How to set your profile picture on LiveChat?
Set your name, title, and profile picture in the chat widget. Choose a pic from our gallery or upload a photo of yourself. Offer help to all your customers with a fully accessible chat widget. Screen reader support, keyboard navigation, contrast adjustments, it’s all there. The chat widget is WCAG 2.1 AA compliant.
How to make your chat more personal on LiveChat?
Choose the best setup for each device, and take care of your customers whether they’re on mobile or desktop. Make the chat conversations more personal. Set your name, title, and profile picture in the chat widget. Choose a pic from our gallery or upload a photo of yourself. Offer help to all your customers with a fully accessible chat widget.
What are the features of the live chat widget?
Screen reader support, keyboard navigation, contrast adjustments, it’s all there. The chat widget is WCAG 2.1 AA compliant. Engage your customers in their native language. Both the chat widget and greetings are translated into 45+ languages, including right-to-left Arabic and Hebrew.