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How does exit criteria work?
Exit Scenarios Set a Goal that removes a contact after they download the mobile app regardless of where they are in the journey. These contacts are counted as achieving the goal. Contacts can receive all the messages and complete the journey but never download the mobile app.
What are entry and exit criteria?
Before running performance testing, certain conditions are set, which are called the entry criteria. These conditions are based on approvals, testing environment, and many other factors, whereas specific expectations are documented after the test is complete, and they are known as the exit criteria.
What does the exit mean in Journey Builder?
The exit is simply the end of the journey path. You do not need to add or configure the exit on the canvas. Once the journey is activated, Journey Builder evaluates contact data against the filter set as the goal target to determine when a goal is met.
How to view entry sources in Journey Builder?
Entry Sources: View the entry sources previously used for your journeys. Entry sources can be unique or shared among journeys. From here, you can also test, copy, or delete entry sources. Journey History: Use the ContactID to view a contact’s path through a journey or journey version.
When do you eject contact from Journey Builder?
For example, you can choose to eject contacts when a certain number or percentage of people reach a marketing objective such as a coupon redemption. Evaluation happens every night at midnight central time, and whenever a wait time expires or a contact is injected into the journey.
What happens during a wait in Journey Builder?
As we discussed in Journey Builder Basics, during a wait your contact is evaluated to see if they have met a goal or Split activity criteria. A few tips: Plan the timing of waits based on your content, and on the expectations you want to set for your contacts. Consider the best time of day to reach your contacts. Avoid waits of less than an hour.