How is a journey evaluated in Journey Builder?
Journey Builder evaluates a contact against a journey’s goal target: Every day at midnight US central standard time, if an exit criteria is set for the goal Click in the dashboard’s toolbar to expand the Analytics panel to view the number of journeys that have met the goal, and the highest and lowest performing journeys.
When to use join activity in Journey Builder?
Join Activity and Path Optimizer are also Journey Builder’s flow control activities. Use Join Activity when you bring contacts from two or more paths into a single path. It redirects contacts flowing down one or more branches to an alternative journey branch.
What are the flow control activities in Journey Builder?
In Journey Builder, flow control activities include: all of which create the contact’s journey path. A wait activity will help you hold your customer between one activity and the next. It can be used with alternative flow controls. There are three options:
How are analytics tools used in Journey Builder?
The analytics tools available in Journey Builder help you examine individual engagement and aggregate journey data for cross-channel campaigns. You can see which data sources, versions, channels, and content had the biggest impact. You can use this data to optimize customer journeys or as a guide for future campaign plans.
How can I check the progress of my Journey?
Click in the dashboard’s toolbar to expand the Analytics panel to view the number of journeys that have met the goal, and the highest and lowest performing journeys. After you activate a journey, you may want to periodically check to see if it’s progressing as you expected. To do this, click a journey from the Journeys dashboard.
What does the journey health panel look like?
Click for the Journey Health panel, which includes: Goal Attainment: Shows the goal you set and the percentage or number of contacts in the journey that reached the goal. Current Population: Shows the number of contacts currently in the journey and the exit criteria you set, if any.