How to create custom chat windows in Salesforce?
Chat windows are what visitors use to exchange messages with support agents. Each of your Chat deployments includes a chat window. You can create a customized chat window by using Visualforce, and you can add styling and functionality with HTML, CSS, and JavaScript. Einstein Bots doesn’t support menus and quick replies in custom Chat windows.
How do I customize my chat widget on LiveChat?
Customize your chat widget: how to? To start customizing your chat, go to the Settings → Chat window → Customization. If you’re using Groups at LiveChat, choose the group for which you’d like to customize your chat widget. Now, choose which element of the chat widget you would like to customize.
How can I change the look of my chat window?
Chat configurator gives you the option to pick a theme of your chat window. You can currently choose between Smooth and Modern. In addition to changing the theme of your chat, you can also change the style of the minimized window. Choose between a simple yet functional Bar and a modern and minimalistic Bubble!
How can I change the theme of my live chat?
In addition to changing the theme of your chat, you can also change the style of the minimized window. Choose between a simple yet functional Bar and a modern and minimalistic Bubble! Select Theme color to use one of our predefined sets. If you want to edit the accent color, click on the first option on the right.
How to create a custom live agent chat window?
The Live Agent Developer’s Guide has a section on “Customizing Chat Windows”, which is awesome. I’m really glad that we have the ability to build a custom window using Visualforce components and HTML/CSS! However, there seems to be a piece missing in that section, unless I just missed it.
How to set up web chats for your console unit?
Click the App Launcher and select Ursa Major Solar Service Console. Click Omni-Channel from the utility bar at the bottom of the console. Click the dropdown next to Offline, and select Available – Chat as your status. Click the gear icon and select Setup. Enter Supervisor in the Quick Find box, and select Supervisor Settings. Select Save.
Do you need to use Salesforce stylesheets for chat?
Instead, we recommend that you use Visualforce components that mimic Salesforce styles instead of directly referencing the stylesheets. That way, you’re always in control of how your chat window looks. See Using Styles from Salesforce Stylesheets to lean how to disable our stylesheets.