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How do I enable live agent in Salesforce community?
Enable Digital Experiences and Chat Agent
- Click the setup gear. and select Service Setup.
- Enter Experiences in Quick Find, then select Settings under Digital Experiences.
- Select Enable Digital Experiences.
- Enter a unique value to be used as your domain name and click Check Availability.
- Click Save.
- Click OK.
How do I enable live agent in service console?
From the Quick Find search App and under create, App click on it, Click New and select Console App. After Specifying your Configurations, while configuring Live Agent Settings in the app, make sure to check the Include Live Agent Settings Checkbox. And then configure the live agent accordingly.
Why is my live agent chat not working?
But the chat button is still showing the status ‘Chat Unavailable’ even though the live agent is ‘online’. Plz help. Hi Rahul, that’s what my chat button shows too. It means that the component is configured correctly. When you go to the Preview of the Community and an agent is online, that’s where you should see it working.
When to use ltng tag in Salesforce sobject?
When attempting to add the static resource to the component, I receive this error: ‘Could not load Static Resource from Salesforce: sObject type ‘StaticResource’ is not supported’ You should be using the ltng:require tag to load the static resource.
How to add live agent to community builder?
That being said, this SSE post from September declares that you can get Live Agent to work by including the script in a static resource, and then creating a lightning component that uses that static resource, then adding the lightning component to community builder. James, thank you very much for your reply.
How to add lightning component to community builder?
You can do that by adding the following to your aura:component tag: Adding this to your aura:component element lets Community Builder know this component should work with communities. At the bottom of this lightning components tab, if all goes well, you should see your lightning component listed under Custom Components.