Why is send email not showing in case feed?

Why is send email not showing in case feed?

So that means I have two there “Send Email” (which as per above does not appear in the Case Feed) and “Email” which does appear (and supports Quick Text) I’m not sure if this was updated at some point but you can no longer move the “Email” action into the Salesforce1 and Lightning Experience Actions area of the page layout.

How to send an email action not showing?

Ensure the org wide default email address is setup and verified. Ensure the Open Activities and Activity History is on layout and can’t hurt to ensure the Email (SendEmail) action is on the layout. You need to sign in to do that. Need an account?

Why is my email not showing in Salesforce?

You can only put it in the Classifc layout. However doing so still solves the issue. This behavior might be caused by the org Email access which is set to System Email Only. 1.

How to send an e-mail notification through service ACC?

To send out an Email from a Flow as another user you must have “Send As” permission to their mailbox. So if you want to use a service account for this you need to do three things. 1) Make sure the flow is running under your security context. Automatically triggered flows run in the context of the maker.

How to enable case feed actions and feed items?

Ensure “Enable Case Feed Actions and Feed Items” is enabled under support settings. To modify Support settings : Go | Setup | Customize | Cases | Support Settings. for me it worked when i added Send Email Action from the lightning quick action button on the page layout . it wasn’t case.sendemail just the sendemail one.

How to customize case feed settings in Salesforce?

From Setup, click Customize | Cases | Page Layouts. How you access the Case Feed Settings page depends on what kind of page layout you’re working with. For a layout in the Case Page Layouts section, click Edit, and then click Feed View in the page layout editor.

How to send a publisher publication as an email attachment?

To send the message, click File > Share > E-mail (in Publisher 2010, click File > Save & Send > Send Using E-mail ), and choose one of the following: Important: When you send a Publisher publication as an email attachment, the recipient must have Publisher installed to view the publication.

How to create and send email newsletters using publisher?

In the message header, add email addresses for the recipients. In the Subject box, add a title for your email. On the toolbar above the message header, choose any other options that you want. Create and send your newsletter as an email message