Can you delete cases in Salesforce?
To delete a case, click Del next to the case on the cases list page, or click Delete on the case detail page. The Del link and Delete button do not display for users who do not have the “Delete” permission on cases. The deleted case is moved to the Recycle Bin.
How do I delete all cases in Salesforce?
With those caveats out of the way, let’s move on to the juicy details of how to mass delete records in Salesforce.
- Step 1 – Click “Your Name” -> Setup -> Data Management -> Mass Delete Records.
- Step 2 – Choose the record type you wish to delete.
When should you delete customer data?
Under GDPR, data controllers and processors are obliged to return or delete all personal data after the end of services, or on expiry of a contract or agreement, unless it’s necessary to retain the data by law.
How do I delete a row in SOQL?
Run a SOQL query in Developer Console or a Report to view the records you will be deleting and get a record count. From Setup, enter Mass Delete Records in the Quick Find box, and then select Mass Delete Records.
How do I delete a case in Microsoft 365?
Before you can delete a case (whether it’s active or closed), you must first delete all holds associated with the case. That includes deleting holds with a status of Off. To delete holds associated with a case: Go the Holds tab in the Advanced eDiscovery case that you want to delete.
How do I close, re-open or delete a case from the system?
At the bottom-left corner of the screen will be a button labeled Re-open Case. Deleting a Case. To delete a case, the case must first be closed. Once closed, you will have the options to Reopen or Delete the case. Clicking the Delete Case button will display a confirmation window (pictured below).
How to remove a case from an ID?
SELECT IF (ID ne 653 and ID ne 155 and ID ne 374 and ID ne 416). exe. You can also use the the exact same syntax with string variables by adding ‘ ‘ around the entry that would identify the case you want to remove. For example: SELECT IF NAME <> ‘Dave’. SELECT IF (NAME ne ‘Dave’).
How to delete a hold on a case?
To delete holds associated with a case: 1 Go the Holds tab in the Advanced eDiscovery case that you want to delete. 2 Click the hold that you want to delete. 3 On the flyout page, click Delete hold.