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What is knowledge user checkbox Salesforce?
The Knowledge User license lets you enable and administer Salesforce Knowledge and manage (create, edit, publish, etc.) articles. At first, you might only need to give the Knowledge User license to one user to create articles because all your internal uses can read articles without the special license.
What is user permission in Salesforce?
User permissions specify what tasks users can perform and what features users can access. For example, users with the “View Setup and Configuration” permission can view Setup pages, and users with the “API Enabled” permission can access any Salesforce API.
Where is knowledge settings in Salesforce?
From Setup, in the Quick Find box, enter Knowledge , and then select Knowledge Settings. Confirm that you understand the impact of enabling Salesforce Knowledge and click Enable Salesforce Knowledge and click OK in the dialog box. To select your general settings, click Edit.
How do I access knowledge language settings in Salesforce?
Required Editions and User Permissions
- In Setup, enter Knowledge Settings in the Quick Find box, then select Knowledge Settings.
- Click Edit.
- Select Multiple Languages and add the languages you want to include in your knowledge base.
- Choose which settings you want to apply to language.
- Save your changes.
Do you need a knowledge user license for Salesforce?
The Knowledge User license lets you enable and administer Salesforce Knowledge and manage (create, edit, publish, etc.) articles. At first, you might only need to give the Knowledge User license to one user to create articles because all your internal uses can read articles without the special license.
What can manage users permission do in Salesforce?
Something to be aware of in the Delegated Administration function: if a sys admin tries to add a profile to allowed list of assignable profiles, Salesforce will return an error if a profile contains the ‘modify all data’ permission. However, it does not return an error if you add a profile that has the ‘manage users’ permission.
Is there a way to hide Salesforce knowledge?
After you, your agents, and your customers experience Salesforce Knowledge, you’ll probably never even consider hiding its awesomeness. But should you need to, simply uncheck the View Articles, Edit Articles, and Manage Salesforce Knowledge profile permissions.
Can you turn off knowledge in an Org?
Once you enable Knowledge in your org, you can’t turn it off. When Knowledge is enabled, the Knowledge tab is visible to all users and the Article Management tab and setup pages are visible to all users with a Knowledge User license.