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How do I turn on Chatter feed tracking in Salesforce?
Perform the following steps to enable Chatter feed tracking:
- Navigate to Setup | Customize | Chatter | Feed Tracking.
- Select the object, for example, Account.
- Tick Enable Feed Tracking.
- Select the fields you want to track—up to 20 fields.
- Click on the Save button to continue.
How do I see feed tracking in Salesforce?
Enable and Customize Feed Tracking
- From Setup, enter Feed Tracking in the Quick Find box, then select Feed Tracking.
- From the list of objects, select Contact (1).
- Select Enable Feed Tracking (2).
- Select up to 20 fields (3).
- Click Save.
How do I follow records in Salesforce?
You can also follow records in Salesforce so you’ll be notified about any important updates made to them.
- Find and open the record you want to follow. If Chatter is available for the record, you’ll see a Show Feed icon near the top of the record.
- Click Show Feed to display the record’s Chatter feed.
- Click Follow.
Do you need to enable feed tracking in chatter?
Users must be able to access a record to see notifications about changes to that record in their feeds. In Chatter, tracked field updates that are older than 45 days and have no likes or comments are deleted automatically. Let’s enable feed tracking for Contact records and add some fields to track.
What happens when you enable feed tracking in Salesforce?
If you enable feed tracking for certain objects, some fields are automatically tracked by default. You can still change which fields you want to track. Here are fields that are tracked by default when you enable feed tracking for: Sharing rules and field-level security determine visibility of record changes in Chatter feeds.
What happens when a field is tracked in Salesforce?
When a tracked field changes, it triggers both Chatter posts and email notifications. Feed tracking makes it easy to see changes to critical records anytime, anywhere. Many records and fields are tracked by default, and you can add more of your own.
How long does it take to change a feed in chatter?
Sharing rules and field-level security affect the visibility of record changes in Chatter feeds. Users must be able to access a record to see notifications about changes to that record in their feeds. In Chatter, tracked field updates that are older than 45 days and have no likes or comments are deleted automatically.