What is service cloud license Salesforce?
The Service Cloud User feature license entitles users to additional Salesforce features, such as the Service Console.
What is the difference between Sales Cloud & service Cloud?
Service Cloud is an add-on to Sales Cloud. Sales Cloud includes Cases and Email-to-case, whereas Service Cloud includes features like Entitlements and Milestones. Sales Cloud is licensed separately from Service Cloud. The overlap between the two products can make licensing confusing for users.
How much does a Salesforce Community Cloud license cost?
Community cloud License Pricing: -Customer Community License Cost Approx. $5/member or $2/login per month.Partner Community License Cost Approx. $25/member or $10/login per month.Lightning External App Licenses cost Approx. $35/member or $15/login per month.*All licenses are billed Annually.Now you have a good understanding on Community Licenses.
What’s the difference between partner community and customer community plus?
Of course, if the ISV solution has user personas that fit both the customer community and customer community plus, the org can have a mix of both licenses. Partner Community is the right license over Customer Community Plus if your users require access to objects like Leads, Opportunities, Campaigns, and Quotes.
Can a community license be associated with a user?
If you have multiple communities in your org and you have some unused licenses you can assign them to users in any community. Communities licenses are associated with users, not a specific community.
Can a portal license be swapped for a customer community license?
If you own portal licenses, there’s no real benefit to swapping those licenses to Partner Communities or Customer Communities licenses. The Gold Partner license maps to Partner Communities and the HVPU license maps to Customer Communities, meaning that users with those licenses have access to the same feature set.