Contents
How do I connect to API bot?
Steps to connect your chatbot to an external API
- Create an api connection component. Log in to your chatcompose account and navigate to Scripts> External Connection section.
- Installing the component.
How do you make a live chat bot?
Add a ChatBot agent in LiveChat
- Go to the Agents section in the LiveChat app and click on the Chatbots tab.
- Click on Add a chatbot.
- Enter the name of your ChatBot in the pop-up modal.
- Select a ChatBot story you want to use.
- Click on Manage in ChatBot.
- The ChatBot panel will open on Integrations>LiveChat.
How do you make your own bot?
The instructions for how to build a bot for business are as follows:
- Decide what the bot will do for your business.
- Navigate to the MobileMonkey bot builder.
- Select “Chatbots” from the sidebar.
- Select “Dialogues” to start building your bot.
- Add your dialogue options.
- Add your Q+A triggers.
- Test your bot!
How to transfer users from a skill bot to a live agent?
Transferring users to live agents can be as simple as adding an agent-integration channel and adding two components to a skill bot’s dialog flow. However, you’ll likely want to improve the chat experience by giving your users the option to speak with an agent when certain events happen.
Can you transfer chat from a bot to a human?
One of the frequent questions which I am asked is how to transfer chat to a human from the bot. It is especially necessary if your bot is in space of customer service. Chat bots are not meant to (or atleast, not mature enough currently) to completely replace humans.
Who is an agent in Microsoft bot framework?
Agent: Agents are humans who would chat with our users. Our agent will also need a chat window. For this we will use Bot Framework Web Chat as a dashboard for our agents. Let us first run the bot and see how it works. Nothing helps better in understanding than running the code and seeing it first hand.
How to transfer chats from LiveChat to human agents?
Select the group – decide to which LiveChat group chats are going to be transferred to or leave the field empty to keep the assigned conversation within the same group as it has started. Setup the offline message – create a message to be displayed when your agents aren’t available.