Contents
Report A Purchase
- Go to reportaproblem.apple.com.
- Enter the Apple ID and password that you used to buy the item, then choose Sign In.
- Choose Report a Problem next to the item that you need help with.
- Choose your problem from the menu.
- Follow the onscreen steps.
Can iTunes purchases be transferred to another account?
iTunes does not let you transfer this ownership, but they do provide services like the two above to help families. You can’t really transfer content from one account to another. But what you can do is to change the Apple ID and all personal information for the one you currently have all purchased songs on.
Can an iTunes account be hacked?
Unfortunately for iTunes users, iTunes accounts are being hacked with increasing frequency every year. Reasons for the higher number of breached security complaints include the introduction of iTunes applications. A small minority of developers create rogue applications that occasionally bypass Apple security.
Does Apple refund unauthorized purchases?
Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.
Why does my iTunes say unable to process purchases?
Sign out and then log into your iTunes account. Try this method if the message says that Credit card processing is temporarily unavailable. Go to Settings app > Tap on your name > Scroll down and choose Sign Out. Wait for Apple to fix the issue.
Can you merge two Apple ID accounts?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
How do I change my Apple ID but keep everything?
Yes you do want this. After turning off sync individually Delete the iCloud account for the old Apple ID. Then when you then sign into iCloud with your new Apple ID select the Merge option and it will upload all your contacts and data to the iCloud account for your new Apple ID.
What do I do if someone is trying to access my Apple ID?
Gain control of your Apple ID Change your Apple ID password and choose a strong password. Review all the personal and security information in your account. Update any information that isn’t correct or that you don’t recognize, including: Your name.