How do I add an issue tracking app to SharePoint?

How do I add an issue tracking app to SharePoint?

Click Settings (gear icon), and then click Add an app. 2. Under Apps you can add, scroll down until you see Issue Tracking. Then click it. 3. Under Adding Issue Tracking, type a name for your list, such as Shipping Issues. Then click Create. 4. Your new issue tracking app appears under Lists, Libraries, and Other Apps.

Do you need to keep track of issues in SharePoint?

When it comes to helpdesk snafus, customer service glitches, or hitches with the new website, do you need to keep track of who’s working on which project, what’s been done so far, and whether the project is still hanging open? You might consider using the SharePoint Issue Tracking app.

How to create a tracking list in SharePoint?

Give appropriate name to the list and hit the “Create” button. Your issue tracking list is added. Click on the list icon to open the list. When you hit the link, you will have the following screen. Here, you can see there are 3 Views available by default. The names of the views are –

Where can I find an issue tracking list?

Issue Tracking list can be used at Help Desk System or any other customer support system where a customer has to report the issues with the product. It also helps the user to maintain the status of the issues like active or closed etc.

How to create a category in issue tracking?

I’d like to know how one can create (and modify) a Category in Issue Tracking. You can edit the existing Category field by navigating to Issue tracking list -> List Settings -> Click on Category column -> Update the text for category in choice field.

Which is an example of an issue tracking app?

For example, in a Shipping Issues app, you might be tracking a software problem that caused a shipping glitch, but you might also want to track any individual customer service issues related to the problem.

How to build and deploy an issue tracking application?

After completing this tutorial, you can go on to Chapter 15, “How to Build and Deploy an Issue Tracking Application” to implement and deploy the application user interface to the data objects designed in this chapter. A completed sample Issue Tracker application and supporting scripts are available on the Oracle Technology Network.