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What are the best practices for an intranet?
We’ve put together a list of the 10 best intranet practices to ensure success with your company. #1 Optimize the reach of your communications using mobile devices. The intranet was created before the rise of deskless workers, and is generally not equipped to support them fully.
Why is it important to have an intranet?
Intranets exist to help standardize work processes and connect people to others who can help them succeed. In part one of this series, we noted that all the content and features of your intranet must deliver business and strategic value.
How can you tell if your intranet is working?
The only way to know if the intranet is contributing to your enterprise success is to measure your internal communications performance. In order to optimize your communications strategy, you need to know what is working and what is not. By analyzing your communication metrics, you can uncover how different employees interact with your messages.
What should be included in an intranet profile?
To foster two-way dialogue, enable your intranet to support users having conversations. Users should have profiles that have information similar to what’s available on their LinkedIn profiles. Their intranet profiles should include their name, a photo, job title, and location.
How to make your intranet the central hub for all HR documents?
Make your Intranet the central hub for all HR forms and documents, including leave application, expense tracking, insurance claim forms, HR policies, salary and benefits, etc. Enable recommendations on your intranet, to deliver contextual content to your employees based on their location, job role, interests and activities.
What makes a good home page for an intranet?
First impressions really do count. The intranet’s home page sets the standard for your whole intranet. And an attention-grabbing home page will draw users in, so make sure yours packs a punch. Why not use a colorful visual to grab users’ attention.
How are wayfinding cues used in Intranet Design?
Graphic or text clues ensure employees understand where they are on the site and how pages are connected. For example, wayfinding cues highlight where the user is in the main navigation. Breadcrumbs, as they are called, then identify where the page fits in the intranet information architecture.
How to reduce the complexity of an intranet?
One international company, that launched their intranet based on Staffbase, was able to cut down around 900 pages to 250. By also targeting the content specifically to different user groups they were able to lower the complexity even more.
Site navigation is fundamental to a successful intranet. It dictates how users find data within the site. And your intranet will be a wasted opportunity if employees cannot easily and quickly find the information and tools they need. Some businesses organize the intranet’s content by team or department.