Are screenshots traceable?
All the screen capture programs work the same in that the interact with the graphics engine to capture the image of the screen at a point in time but that is as far as it goes, there is no event trigger when a screen capture is done and so no way to detect when a capture occurs.
What is the advantage of using or having a User Manual?
User manuals have the power to solve problems before they even appear, giving users all the relevant information in one place; no queues, no stress. This means that this kind of customer support material is highly efficient. More people will be able to get the information they need without having to wait in line.
Do you need screenshots in your technical documentation?
In order to make your documentation easy-to-interpret, you should not only write clearly but also add visual content such as photos (if you write an instruction) or screenshots. I’ve described some tips on how to make the right photos for your documentation here: Photos in Technical Documentation.
What should be included in end user documentation?
The majority of end user documentation should have screenshots, and those screenshots should include some sort of annotation. Adding an arrow, a circle, or number sequences can make end user documentation completely dummy proof, and save end users from having to figure out what to do.
How to include visual content in user documentation?
Popular ways of including visual content in user documentation include screenshots, screen recordings, tutorial videos, and more. Have you heard of simplified graphics? Sometimes called simplified user interface (or SUI), simplified graphics take images of a user interface or other graphic and — just as the name suggests — simplifies them.
How to separate screenshots from text in documentation?
The shadow edge helps to separate a text and a screenshot. Of course, visual content is a great tool that clarifies documentation but it should not consists of pictures only. You should separate every picture with some steps descriptions. If you want to show only steps without text descriptions, create a video or a gif.