Contents
What should you do if a question is unclear?
Questions that are unclear ideally get put on hold as soon as possible so they can be clarified. This isn’t a way to punish the asker; it’s a way of helping both us and them. Consider a theoretical unclear question: it receives three different answers, with each answerer interpreting the question a different way.
How to deal with incomplete or unclear projects?
So if something is estimated to be 2 days that is actually a range from 2-3 days. Then create a projects issue register (can be on a wiki or Jira etc). Create all your questions as issues and get the business to answer your question. As long as an issue remains unresolved the estimation remains uncertain.
How to deal with incomplete or unclear specs?
More often than not, the business part of the specs are either incomplete or unaware of what can and can’t be done (given the previously implemented business logic). Dev team is given about a day per new spec to give an estimate and we do try to clear uncertainties, usually by meeting up with whoever did the spec.
How to deal with incomplete or unclear estimates?
As long as an issue remains unresolved the estimation remains uncertain. If possible get a business analyst to be conduit to facilitate this and make better requirements. Get your test team to review the specs as they have to create test cases against the specs.
What’s the best way to answer a question?
Honesty is the only policy when presenting to a group. However, blatantly admitting, “I don’t know”, in response to a direct question from an audience member can be disastrous. The solution is to be honest and maintain credibility at the same time.
What to do if more than one answer seems correct?
What to Do if More Than One Answer Seems Correct 1. Ask yourself whether the answer you’re considering completely addresses the question. If the test answer is only partly true or is true only under certain narrow conditions, then it’s probably not the right answer. If you have to make a significant assumption in order
When is a question too broad to answer?
Sometimes questions are too narrow or too general to answer. Reserve the right, as the expert, to open a question up or close it down by asking a question in response. Once upon a time I was a software trainer.