What to do if CiviCRM is not working?

What to do if CiviCRM is not working?

For example, you will have problems if CiviCRM is configured to use http://example.com as its BASE_URL and your CMS is using http://www.example.com. You can use an .htaccess entry to redirect to the configured URL if needed (i.e. push all users to http://www.example.com even if they hit http://example.com ).

Which is the latest version of CiviCRM Stack Exchange?

I am using CiviCRM 5.39.0 and CiviRules 2.29 (so pretty up to date) but I have no success to implement a rule in CiviRules for adding a tag to some contact when the total amount of his contributions

Why do I get error when installing CiviCRM in Drupal?

If you get this error on a new Drupal/CiviCRM installation, you may have skipped the step of running CiviCRM’s installation script. You can not install CiviCRM using the standard Drupal module installer. If you see this error, you may need to modify the session.save_handler method for your site.

Where to find the CiviCRM fatal error log?

If you receive a CiviCRM fatal error, you can find a more detailed error in one of two ways. CiviCRM fatal errors are characterized by a yellow background: If you have direct access to the files on your server, the CiviCRM log can be found in the ConfigAndLog directory. Directions to find the ConfigAndLog directory can be found here.

Where do I find stack trace in CiviCRM?

Stack Trace – To display stack trace at the top of the page when an error occurs, set Enable Backtrace from Administer » System Settings » Debugging and Error Handling. This error occurs when your database has lost a MySQL function definition for civicrm_strip_non_numeric.

Can you use CiviCRM on a Windows desktop?

You can still use CiviCRM fine from Windows desktops when the hosting environment runs Linux. In general, CiviCRM is a demanding web application which requires substantial server resources. It may not perform well on all hosting platforms.

Where to find the configandlog directory in CiviCRM?

Directions to find the ConfigAndLog directory can be found here. Errors are labeled with timestamps, and include both debug and backtrace information. Go to Administer menu > System Settings > Debugging and Error Handling, select “Yes” to both “Enable Debugging” and “Display Backtrace”, and press “Save”.

How does CiviCRM work on a wordpress site?

Once installed, CiviCRM keeps your WordPress Users synchronized with corresponding CiviCRM contact records. The ‘rule’ is that there will be a matched contact record for each WordPress user record. Conversely, only contacts who are authenticated users of your site will have corresponding WordPress user records.

Do you need a firewall to install CiviCRM?

If CiviCRM is installed on a server behind a firewall with NAT, you’ll need to add your internal IP address and host name to /etc/hosts (on Linux). Otherwise, the dashboard will time out and the Force Secure URLs option will have issues.

Where can I find the CiviCRM installation log?

If you have direct access to the files on your server, the CiviCRM log can be found in the ConfigAndLog directory. Directions to find the ConfigAndLog directory can be found here. Errors are labeled with timestamps, and include both debug and backtrace information.

What are the requirements for the CiviCRM core?

Required for CiviCRM Core ¶ 1 PHP BCMath – required for calculating financial values in CiviCRM Core. 2 PHP Curl – required for many payment processors, the extension manager, and the CiviCRM News dashlet. 3 PHP DOM XML – required by CiviCase. 4 PHP Multibyte – required for internationalisation and proper encoding of fields.

What is the minimum version of MySQL for CiviCRM?

Other database servers (such as PostgreSQL) are not compatible with CiviCRM. Your MySQL version should be 5.7.5 or greater or MariaDB 10.0.2 or greater. As of version 5.28 the minimum install version for CiviCRM is 5.6 users on versions before that are advised to upgrade their MySQL instance to a recommended version.

What kind of Cms do I need for CiviCRM?

A CMS, or Content Management System, is a type of application which controls and manages the content of a website. CiviCRM must be installed within one of these compatible CMS platforms. See the page on choosing a CMS for more information about the advantages and disadvantages of each compatible CMS platform.

Where can I find an after action report?

AFTER ACTION REPORT SAMPLE DEPARTMENT OF THE XXXXX MILITARY ORGANIZATION BASE NAME AIR FORCE BASE, STATE, Country, etc… MEMORANDUM FOR FROM: SUBJECT: After Action Report, 1. This after action report is prepared IAW XXXX 2.

Can a CMS use the same machine name as CiviCRM?

Ensure your configuration settings are using the same “machine name” for CiviCRM and your CMS. For example, you will have problems if CiviCRM is configured to use http://example.com as its BASE_URL and your CMS is using http://www.example.com.

Can you install CiviCRM on a separate database?

It is also possible to install CiviCRM on a separate database. As a rule of thumb: A shared database works well for small deployments (eg a few thousand records and a single administrator or developer). Separate databases work well for large deployments (eg a million records and multiple administrators/developers).

Where do I find CiviCRM in my Drupal site?

If your CiviCRM codebase is not located in either /modules/civicrm or /sites/all/modules (for example, if you’re using a symlink from there to your codebase) – you will need to create a local file in the top-level directory of your codebase which points to the location of your drupal sites directory.



Can you use PHP 7.1 on CiviCRM?

Using PHP 7.1 (or lower) on the command line and using PHP 7.2 (or higher) on the web server can cause issues. It is also important to ensure that the same PHP extensions/modules are loaded on the command line and the web server. compatible from CiviCRM 5.39 however not recommended yet until the extension ecosystem catches up.

Can you use CiviCRM on PHP 7.2 upgrade?

7.2 upgrade warning – 7.2 does not support MCrypt and if MCrypt is not installed the SMTP password (if entered) will need to be re-saved once you update your PHP version to 7.2. CiviCRM will incorrectly attempt to decrypt the SMTP password using the MCrypt library when executed using PHP 7.1.

What kind of web server do I need for CiviCRM?

Backdrop 1.0 or newer is required. Joomla 3.x.x is required. WordPress 4.9 or newer is required. The PHP version used on the command line is important and should match the version used by the web server. Using PHP 7.1 (or lower) on the command line and using PHP 7.2 (or higher) on the web server can cause issues.


Where can I find the CiviCRM log file?

If you have direct access to the files on your server, the CiviCRM log can be found in the ConfigAndLog directory. Directions to find the ConfigAndLog directory can be found here. Errors are labeled with timestamps, and include both debug and backtrace information. Using the built-in Debugging Tools