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How do I track email opens and clicks in Salesforce?
In Salesforce Classic, email tracking will be seen under the HTML Email Status. To send mass emails under the Salesforce Lightning Experience, need to first enable “Allow sending list emails” under user permissions. Create a contact or lead list or a campaign list.
How to send mass email in Salesforce classic?
Create a contact or lead list or a campaign list. Select the contacts you want to send an email to. Click on “Send List Email” in the upper right corner. Create an email, optionally with an email template. Review the email and send it. In the past, you couldn’t send mass emails without switching to Salesforce Classic.
How are emails saved in Salesforce enhanced email?
With Enhanced Email, emails in Salesforce are saved as EmailMessage records instead of Task records. EmailMessage is a standard Salesforce object, and that’s how you get all of these great new email features. You can also turn off email tracking for specific individuals if necessary.
How to send mass emails in Salesforce Lightning?
To send mass emails under the Salesforce Lightning Experience, need to first enable “Allow sending list emails” under user permissions. Create a contact or lead list or a campaign list.
How do I Turn Off tracking in Salesforce?
You can also turn off email tracking for specific individuals if necessary. Some customers may not feel comfortable being tracked through Salesforce and may request that the features be turned off. This is done through the Data Protection and Privacy section, with the “Don’t Process” and “Don’t Track” preferences.
How to send email from apex developer community?
Mass emails typically go to a large number of addresses (currently capped to 250 per email), with personalized message bodies. Hope this helps you! It shows fields on contact and account but not the event. Can anyone tell me how to fox this? {!Contact.FirstName} shows. {!Event.ActivityDate} doesn’t show. gave [should show activity date]!
How to send, log, track email alerts?
You can track the email status values such as open, click, bounce, spam, unsubscribe, etc. You can also log the activity history. NOTE: In this example, we demonstrate how to send email alerts to the lead object. You can do the same for any object as long as the object is enabled in MassMailer by going to MassMailer Setup -> Email Settings.