How do I contact eBay customer support?

How do I contact eBay customer support?

Contacting Customer Service

1. Click Help & Contact at the top of most pages.
2. You may be asked to sign in.
3. Select the topic that best matches your issue from the menu.
4. We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.

Can you talk to a live person at eBay?

You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available.

How do I contact eBay directly about a problem?

You can access Seller Help by entering ebay.com/sellerhelp into your desktop browser. Or you can find Seller Help by going to “Help & Contact” at the top of any eBay page and clicking the “Try it now” link on the Seller Help banner.

Why can’t I talk to a live person at eBay?

Coronavirus update: eBay is not accepting phone calls at this time. The primary eBay customer service number is no secret: it is 1-866-540-3229. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number.

How can I send a message to eBay?

How to send a message on eBay

1. Find the item in your Purchase History.
2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
3. Type your message and select Send.

How do I complain to eBay?

Go to your My eBay page. In the Purchase History area, click the link to take you to the items you’ve purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center’s Resolve a Problem form appears.

How do I make a complaint to eBay?

1) Problem with your purchase? – How you contact your seller and open up a case.

1. Go to the Resolution Centre.
2. Choose “I haven’t received it yet” or “I received an item that does not match the seller’s description”.
3. Click on “Continue” and sign in.
4. Click on the item which you have a problem with and click “Open case”.

How do I speak to someone at eBay UK 2020?

Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.

How do I speak to eBay?

How do I file a complaint with eBay?

How can I get my money back on eBay?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case.

How do I get a refund from eBay?

How to ask us to step in

1. Find the item in your Purchase History – opens in new window or tab.
2. Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item).
3. Select Ask eBay to step in.

What is the phone number for eBay support?

If you have trouble using the form, you may have to contact eBay by phone to solve the problem. eBay’s customer service phone number is (866) 540-3229. Its technical support phone number is (866) 961-9253.

Does eBay have live chat?

Live Chat: eBay, at one stage, had a live chat system that was prominently placed on every eBay page. However, links were later buried in help pages and, now, eBay’s live chat is officially defunct.

What is eBay 800 number?

eBay contact phone number 0844 800 3119. Due to the vast number of items that are bought and sold on eBay every day, there are a lot of phone calls made to eBay customer services.

How do you contact eBay seller?

1. Open eBay in a browser. 2. Find and click the item you want to purchase. 3. Click Contact seller in the Seller information box. 4. Select Other as a topic. 5. Click Contact the seller.