What if an app is not downloading?

What if an app is not downloading?

If you still can’t download after you clear the cache & data of the Play Store, restart your device. Press and hold the Power button until the menu pops up. Tap Power off or Restart if that is an option. If needed, press and hold the Power button until your device turns on again.

How do I get a refund for an in-app purchase on Android?

How to get a refund for apps or games

1. Open the Google Play Store app.
2. Tap the three horizontal lines at the top left to open the menu.
3. Choose Account > Purchase History.
4. Find the app or game you want to return and tap Refund.
5. Tap Yes, the app will be uninstalled, and your money will be refunded.

How do I contact Google Play support?

To speak to customer care, call us at 1-855-466-4438.

How do I fix in-app purchase error on android?

If you haven’t received an in-app item you bought, try closing and restarting the app or game you’re using.

1. On your device, open the main Settings app .
2. Tap Apps or Manage applications (depending on your device, this may be different).
3. Tap the app you used to make your in-app purchase.
4. Tap Force stop.

Why is an App stuck on loading?

If an Android app is stuck on loading or won’t open, make sure to reboot your device. If that doesn’t help, clearing a locally-stored cache should address the issue. Alternatively, you can reinstall the app or rollback to an older version of the app via an APK.

How do I get a refund for an in app purchase?

How to request a refund

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. Tap or click “I’d like to.”
4. Choose “Request a refund.”
5. Choose the reason why you want a refund, then choose Next.
6. Choose the item or items that you bought, then choose Submit.

How do I get a refund for an app?

Click Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.

Does Google have a support number?

Google’s customer support number is 1-855-836-1987.

How do I enable in-app purchases in settings?

How to enable or disable in-app purchases on Android

1. Open the Google Play Store app.
2. Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu.
3. On the Settings page, tap Authentication, and then tap Require authentication for purchases.

How do I enable in-app purchases on my Android?

How do I enable in-app purchases on my Samsung Galaxy?

1. Tap on Apps.
2. Open the Play Store app from the apps.
3. Tap on “Menu” located at the left top corner inside the Play Store app.
4. Now, tap on Settings.
5. Go below and enable require authentication “For all purchases through Google Play on this device”.
6. And that’s it.

What to do if your in app purchase doesn’t go through?

Check if your item has been delivered. If your payment didn’t go through properly you won’t receive the in-app purchase you tried to buy. Check if it went through using the Play Store app or Google Play on the web: On your Android phone or tablet, open the Google Play Store app . Tap Menu Account. Tap Purchase history to review your orders.

How to get a refund for an in app purchase?

Get an in-app purchase added to your account. Ask about an in-app purchase that wasn’t delivered. Get help with username and password sign in problems for specific apps. Find app developer contact info. Depending on the details of your purchase and issue, you may be able to get a refund.

Why does my Apple account say payment not completed?

Question:Q:Payment Not Completed Every time I try and purchase something within an app, I receive a red exclamation mark after typing in my password that says “Payment Not Completed”. Why does this keep happening and why are there no answers anywhere from APPLE??????

Where do I find in app purchases on Google Play?

On your computer, go to your Google Play account. Scroll down to Purchase history. Look for the in-app purchase. Sometimes restarting the device can help fix in-app purchase issues.