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Is Note 7 Discontinued?
On October 10, 2016, Samsung issued a statement that it was halting sales of the Galaxy Note 7 globally and encouraged consumers to return their Galaxy Note 7 to where they bought it from. Shortly after, Samsung officially canceled the phone.
What does Samsung do with returned phones?
By returning your phone to Samsung, you relinquish ownership rights to that phone. Samsung has no obligation to return the phone to you. Samsung will responsibly recycle all returned phones and accessories. Note: EPA does not endorse the commercial services or mobile device of its Plug-In To eCycling partners.
Why did note 7 fail?
The explosion of the Samsung Galaxy Note 7 resulted in to recall of the phones [1]. The specific phones that were overheating were taken for analysis to establish the causes of the explosion. The analysis of the engineers concluded that lithium-ion batteries from one of the suppliers had a fault.
What did Samsung do with all the note 7s?
After five months of people powered actions around the world, Samsung pulled its head out of the sand and committed to recycling the millions of Galaxy Note 7 phones it recalled! This is great news for the hundreds of thousands of people who took action.
Why are Samsung Galaxy s7 banned?
Samsung Galaxy Note 7 is banned on US airplanes, including checked Bags by the Department of Transportation because of a fire hazard. In 2016, there were around 100 overheating incidents and problems with Samsung Galaxy Note 7 batteries. Some owners had injuries because of cell phone battery explosions.
Why can’t you take a Galaxy Note 7 on a plane?
The Samsung Galaxy Note7 device is considered a forbidden hazardous material under the Federal Hazardous Material Regulations (HMR; 49 CFR Parts 171-185), which forbid airline passengers or crew from traveling with lithium cells or batteries or portable electronic devices that are likely to generate a dangerous …
Where do returned phones go?
Having sold wireless phones returned are sent off to customer care. They aren’t kept in the stores. They aren’t resold. They have to be checked out and they refurbish them.
Can I return a Samsung phone?
Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window). Samsung will return ineligible devices to you at the same address shown on the shipping label.
Can you still buy the note 7?
Due to issues with the battery, the Galaxy Note 7 sales were stopped in September 2016, and the recalls began soon after. Samsung officially ended production for the Galaxy Note 7 in October 2016, though, a refurbished model, dubbed the Galaxy Note 7 FE (Fan Edition) was later released in July 2017.
How do you return a Samsung Note 7?
Your old Note7 device will need to be returned using special packaging. Samsung will send you a special shipping carton with prepaid return label; all you will need to do is follow the packaging instructions and call UPS to arrange a pickup.
Is there a recall on the Samsung Galaxy Note7?
Samsung has announced an expanded recall on all original and replacement Galaxy Note7 devices sold or exchanged in the United States in cooperation with the U.S. Consumer Product Safety Commission. Since the affected devices can overheat and pose a safety risk, we are asking consumers with a Galaxy Note7 to power it down and participate in our U.S.
What happens if I exchange my Samsung Galaxy Note7?
Exchange your current Galaxy Note7 for another Samsung smartphone and replacement of any Note7 specific accessories with a refund of the price difference between devices, Obtain a full refund for your Galaxy Note7 purchase, as well as your purchase of any Galaxy Note7-specific accessories.
What’s the reward for exchanging a Samsung Note7?
As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 Samsung.com Reward eCertificate for those who exchange their Galaxy Note7 for another Samsung smartphone, less any incentive credits already received. What if I already exchanged my Galaxy Note7 for Galaxy S7 or S7 edge?