How do I fix error retrieving information on Google Play?

How do I fix error retrieving information on Google Play?

Resolution

1. Open your phone’s Settings app.
2. Scroll down and tap on Apps.
3. Scroll down and tap on the Google Play Store app.
4. Tap on Force Stop.
5. Tap on Ok.
6. Tap on Storage. Note: On a Motorola phone using anything prior to Android 6.0 Marshmallow, you don’t need to tap on Storage.
7. Tap on Clear Cache.
8. Tap on Clear Data.

How do I fix in-app purchase error?

If you haven’t received an in-app item you bought, try closing and restarting the app or game you’re using.

1. On your device, open the main Settings app .
2. Tap Apps or Manage applications (depending on your device, this may be different).
3. Tap the app you used to make your in-app purchase.
4. Tap Force stop.

Why does my Google Play keep saying error?

However, some simple solutions can solve flaws, which are relatively common for Android users. Uninstalling updates, re-logging your Google account, and clearing the app’s cache memory may represent some of the solutions to server errors or web store crashes.

What does Error retrieving information from server DF Dferh 01?

Sometime our Google Play Store application might be the one which is causing this error. Sometimes current updated version of Google Play Store might have compatibility issues. If that’s the case then you have to uninstall updates of Google Play Store. Go to Settings >> Application Manager >> All >> Google Play Store.

How do I fix Google Play purchase unavailable?

To fix these errors, try the following steps:

1. Make sure your card & address information is up to date.
2. Submit any extra information that is requested.
3. Check you have sufficient funds for the purchase.
4. Contact your bank or card issuer.
5. If you see “Your payment was declined due to an issue with your account”

How do I restore in app purchases?

To restore purchases on Android

1. First of all, delete the app from your device.
2. Tap Settings in your device.
3. Log in with your email (same used to purchase)
4. Download the app and tap Options > Restore purchases.
5. Confirm your password if necessary.
6. Get back to clips screen and tap icons to download.

How do I enable in app purchases?

How to enable in-app purchase authentication on your Android device

1. Tap on the “Play Store” app to open it.
2. Tap on the three horizontal lines located in the upper-left corner of the screen.
3. Tap on “Settings.”
4. 4, Tap on “Require authentication for purchases.”

How do you fix server error?

How to Fix the 500 Internal Server Error

1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Troubleshoot as a 504 Gateway Timeout error instead.
5. Contacting the website directly is another option.
6. Come back later.