Can a stolen mobile phone be blocked?

Can a stolen mobile phone be blocked?

You should tell your network provider straight away if your phone is lost or stolen, so they can block it and stop anyone else using it. If your phone’s been stolen, ask your network provider for the phone’s identification number (IMEI) – you’ll need to give this to the police.

Do EE Block contract phones?

we can block your device so no-one else can use it on our network, and suspend your account (you can add a password in case you find it later) we can send you another SIM card (charges will apply for delivery) or you can pop into one of stores to get one for free.

Does EE cover stolen?

If you don’t let us know within 24 hours of your device being lost or stolen, you’ll be liable to pay for all of any charges incurred. If you have itemised billing set up on your account, you can search My EE for your most recently dialled numbers.

What happens when you block your stolen phone?

If the handset is listed as stolen on the blacklist, it can be disabled electronically and the handset will then be unusable on several GSM networks around the world. To blacklist your phone, you need to know the serial number (IMEI) of your cellphone.

Can you unlock a phone that is blacklisted?

Unfortunately the only way to unlock a blacklisted phone for free is to first prove to the carrier that you are the original owner. To do this you will need the original receipt or the ID of the account holder who purchased the phone directly from the carrier.

What happens if IMEI is blacklisted?

If a phone is blacklisted, it means that the device was reported lost or stolen. The blacklist is a database of all the IMEI or ESN numbers that have been reported. If you have a device with a blacklisted number, your carrier may block services. In the worst-case scenario, the local authorities could seize your phone.

How to report a lost or stolen EE phone?

It’s important you report your device as lost or stolen as soon as you know it’s gone. call 150 from an EE phone call 07953 966 250 from any other phone (at standard rates) call +44 7953 966 250 from abroad (at international call rates)

How to request a new SIM card and block a stolen SIM?

If you give us a call on +44 (0) 7953 966 250 we will be able to block your SIM for you and stop anybody being able to use the SIM. We can also send you a replacement SIM in the post, or if you visit an EE Store with valid ID, either a passport (from any country) or a UK photocard driving licence they will replace the SIM for you.

What to do if you lose your EE SIM card?

HI @Gracemansfield1 ring customer services as soon as possible to block your sim to avoid any unauthorised use. You can ask replacement sim send on your home address or you can visit nearest EE Store to get replacement sim. 05-06-2019 08:00 AM Good Morning @Gracemansfield1 .

When to report a mobile phone as lost or stolen?

It’s important you report your device as lost or stolen as soon as you know it’s gone. You can call us 24 hours a day, 7 days a week to report your device as lost or stolen. Once you’ve reported your device as lost or stolen: