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How do I reset my billing information on iTunes?
If you are using iOS 10.2 or earlier:
- Tap Settings.
- Tap iTunes & App Store.
- Tap your Apple ID.
- Tap View Apple ID. You may need to sign in.
- Tap Payment Information.
- Enter your new billing information.
- Tap Done.
How do I report a billing problem to iTunes?
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- Tap or click “I’d like to.”
- Choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the item or items that you bought, then choose Submit.
Why can’t I edit my billing info on iTunes?
Something to try. Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page.
How do you verify payment information on iTunes?
All replies
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID.
- Tap Payment Information, then change or remove your information.
- Make sure that your name and billing address exactly match the information on file with your financial institution, then tap Done.
How do you cancel subscriptions on Itunes?
Cancel on an Android Device Android users subscribed to Apple Music can tap the Listen Now icon, then open the three-dot settings menu and select Account. From there, choose Manage Subscription and tap Cancel Subscription.
How do you fix there is a billing problem with a previous purchase?
If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages:
- “There is a billing problem with a previous purchase. Please edit your billing info to correct the problem.”
- “There is a billing problem with a previous purchase. Click Purchase History to view and correct the problem.
How do I change the billing address associated with my Apple ID?
Launch the Settings app on your iPhone or iPad.
- Scroll until you locate “Wallet & Apple Pay.” Tap on it.
- Under “Payment Cards,” choose the card you want to update.
- Select “Billing Address.”
- At the bottom, tap “Enter New Billing Address.”
- As you type, the address may automatically generate.
How to update your billing information on iTunes?
Update your billing information. You can update your billing information in Settings on your iPhone, iPad, or iPod touch, or in iTunes on your Mac or PC. When you update your information, use any of these payment methods. You can’t select None when you have an unpaid balance or payment due.
What to do if your iTunes account is not working?
To resolve the problem, all you need to do is access iTunes and App Stores through the Settings on your iOS device. Click on the Your Apple ID option and choose View Apple ID. Note that you may be asked to sign in, in which case just provide your sign in details. Once signed in, you will see the Accounts Settings page.
What happens if your payment method is declined in the iTunes Store?
If your payment method is declined in the App Store or iTunes Store. You can’t make purchases or update apps until you change or update your payment method. If you have an unpaid balance in the App Store or iTunes Store, you might see one of these messages: “There is a billing problem with a previous purchase.
What to do if your iTunes account is the same as your iPhone?
This isn’t unusual as a lot of people have the same iTunes account signed on for their iPhone, iPad, or Mac. To resolve the problem, all you need to do is access iTunes and App Stores through the Settings on your iOS device. Click on the Your Apple ID option and choose View Apple ID.