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How do I contact Apple re purchases?
Contact Apple Support
- Canada technical support: 800-263-3394.
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: 800-442-4000 (Canada) or see all worldwide support telephone numbers.
How do I contact Apple UK?
For other enquiries, contact Apple Store Customer Service on 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.
Do Apple refund requests work?
Whether you’re requesting a refund for an in-app purchase or a whole app, the process is the same. If you bought an app that simply doesn’t work, or is broken in some way, however, a refund is possible. You can request a refund from the App Store in two ways: via Apple’s website or by using iTunes.
How do I get a refund on Apple purchases?
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- Tap or click “I’d like to.”
- Choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the item or items that you bought, then choose Submit.
How do I speak to someone at Apple?
Product and Services Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do you complain to Apple UK?
Apple (UK) complaints contacts
- Email Customer Enquiries on [email protected].
- Call Customer Services on 0844 209 0611.
- Visit Genius Bar Reservations.
- Visit Apple Customer Support.
- Tweet Apple Support.
What can you not return to the Apple Store?
There are some items, however, that are ineligible for return, including: Opened software* Electronic Software Downloads Software Up-to-Date Program Products (software upgrades) Apple Store Gift Cards Apple Developer products (membership, technical support incidents, WWDC tickets) Apple Print Products
What to do when your Apple Store is closed?
Questions about an Apple Retail Store repair, purchase, or return while our retail stores are closed? See our FAQs for answers. Learn more How can we help? We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions.
What happens when you trade in an Apple device?
If you’re ready to buy a new Apple product online ( apple.com or the Apple Store app), you can trade in a current device and get credit toward your purchase. If you’re not ready to make a purchase, you can trade in your current device online for an Apple Gift Card via email that you can apply to any future Apple purchase.
Can you exchange Apple products at Apple Stores?
Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance. If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability.