How do I report an Apple app purchase?

How do I report an Apple app purchase?

How to request a refund

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. Tap or click “I’d like to.”
4. Choose “Request a refund.”
5. Choose the reason why you want a refund, then choose Next.
6. Choose the item or items that you bought, then choose Submit.

Is it possible to get a refund on App Store?

For Apple devices: If you simply dislike an app or it has a glitch, Apple won’t issue a refund. But if the app was purchased by mistake, you may be able to get your money back. For Android devices: Google Play has a generous policy: Uninstall an app within 15 minutes of buying it and you automatically receive a refund.

Can you get a refund on an app you don’t like?

Even when they don’t have official policies for it, most developers will happily give you a refund for a download or subscription if you have a good reason to request it.

How long does it take to get a refund from Apple App Store?

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

How do I report an app to the app Store 2021?

Navigate to the detail screen for the app. Scroll down the page to the Reviews item and tap it. From the Reviews screen, tap the New Document icon. Tap the Report a Problem button.

How to report a problem with an Apple App?

Report a problem. You can report a problem with any purchase that you’ve made in the last 90 days. Find the purchase that you need help with, then click Report a Problem and follow the onscreen steps. You might need to send us more information, contact the app developer, or download the item again.

What to do if an app is not listed on Mac App Store?

If the Mac app is not listed in your recent purchased list, click the little grey arrow to expand the order that contains your app and click the Report a Problem link against that app that you are looking to refund.

What to do if you don’t see your in app purchases?

The app’s Settings or Options menus. The app’s in-app store. If you were charged for the purchase and still can’t restore, contact the app developer for support. You can also report a problem with the in-app purchase. Make sure that you’re signed in with the same Apple ID you used to make the purchase.

Where do I Find My app purchases on my Mac?

Alternately, open iTunes on your Mac and choose Store -> View Account. Next click See All under the Purchase History section to see all your recent app purchases. This is confusing but you have to open iTunes to see a list of your past purchases.