How do I connect my Magento 2 store to ShipStation?

How do I connect my Magento 2 store to ShipStation?

Magento 2.3+ Plug-in Setup

1. Download the Auctane-ShipStation module for Magento 2.
2. Log in to the Magento Admin site as your Administration User.
3. Click System on the left, then Cache Management under Tools.
4. Select Flush Magento Cache.
5. Click System, and choose Web Setup Wizard from the left navigation panel.

What does ShipStation failure mean?

This error message means ShipStation was not able to communicate successfully with the endpoint for your store.

How do I connect to my store on ShipStation?

To connect your store:

1. Go to Account Settings.
2. Select Selling Channels from the left-hand sidebar, then choose Store Setup.
3. Select the selling channel you wish to add (e.g., Shopify, Amazon, Etsy, eBay, etc).
4. Follow the on-screen instructions to add your store.

How do I track my ShipStation?

Tracking Link If a shipment receives a tracking number, click on that tracking number anywhere it appears in ShipStation. You will be redirected to the carrier’s tracking page, where you can view all tracking events provided by the carrier.

Why is my ShipStation not connecting?

If the devices still do not appear in your ShipStation Connect Settings, you may need to fully uninstall and reinstall ShipStation Connect. See the instructions for both Windows and MacOS below.

Why is ShipStation saying Authentication failed?

It means that ShipStation no longer has the proper password for your account and is unable to communicate successfully with Stamps.com. To resolve this error: Go to Settings > Shipping > Carriers & Fulfillment .

How do you refresh ShipStation?

In Shipstation, orders can be manually refreshed by clicking the “Refresh” button in the top right, and clicking refresh on your integrated Custom Store.

How do I import ShipStation?

Import an Orders CSV file in ShipStation by following these steps:

1. On the Orders tab, click Other Actions and choose Import Orders.
2. Click +Select File in the Import Orders screen.
3. Locate your orders CSV file and click Open.
4. Select the store you want to import to from the Import to Store drop-down menu.

Is ShipStation legit?

ShipStation scores high marks across review boards and currently has an A rating with the Better Business Bureau. Overall, users say ShipStation makes it easier to run a business, by automating your shipping processes, making it easy to calculate shipping rates, and print shipping labels and packing slips.

How do I contact ShipStation?

To cancel, you may do so by 1) accessing your online account or 2) calling Provider customer support at 1-512-485-4282, Monday – Friday, during business hours, other than major holidays.

How do I reset my ShipStation?

ShipStation will send an email to the email address associated with your username. Click the reset link in this email. Then enter your new password into each field and click Change My Password. You should now be able to log into ShipStation again.

What is ShipStation legacy?

“ShipStation Legacy” or the “Legacy Layout” refers to the layout and design of the ShipStation platform prior to January 2020. In some cases, how you use features in the Legacy vs New layout differs, so it’s important to be aware of which layout you are using.

How to connect Magento 2 site to ShipStation?

Before you can connect your Magento 2 site to ShipStation, you’ll need to install and enable the Auctane extension file, as well as generate an API Key that ShipStation will use to communicate with your store. Download the Auctane-ShipStation module for Magento 2.x and extract the contacts to your Magento Folder.

How do I update shipping status in Magento?

ShipStation will automatically fill in the most common Magento status mappings, but if you use any custom status mappings, update them in the provided status fields. Choose an option in the connection window for Warehouse Location Attribute, Invoice after shipping, Product Weight Units, and Enable Partial Shipping.

Where do I get the API key for Magento?

The ShipStation API Key generated by the Auctane-ShipStation plug-in file. Installation of the ShipStation-Magento plug-in file on your store webserver. The plug-in is available to download from the ShipStation connection modal.

How do I flush the cache in Magento?

Log in to the Magento Admin site as your Administration User. Click System on the left, then Cache Management under Tools. Select Flush Magento Cache. Click System, and choose Web Setup Wizard from the left navigation panel. Select Component Manager or Extension Manager and continue with Manage your components.