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Can a user be mentioned in a chatter post?
Users can only be @mentioned if they are associated users to the record via the merge user lookup reference. There is no ability to reference custom labels or use formulas in the chatter post. So, the system administrator is constrained to “hardcoding” @mentions in the process builder.
Give it an upvote or downvote. I would like for the Chatter Post action within process builder to allow for posting to the Feed of a related object so that updates can be provided to followers of the related record and not the record that triggered the Process.
Can you post to multiple users in process builder?
While process builder has the ability to post to chatter, its capabilities are a bit simplistic. In process builder, you can post to a user, a chatter group or the record. There is no ability to @mention multiple users dynamically.
Can You update parent record in process builder?
We really need this yes, we could do this in Flow, but it’s way easier in Process Builder. Update the Parent based on the child record being created/edited. One thing you can do is use a process to kick off a flow and create the chatter post with the flow.
How to create chatter post in Salesforce stack?
I am posting to a Chatter Group so I can’t use the ParentID field and the related to field is referencing a WorkThanks record. In the body of the post I have this formula: {!varMessage} & ‘@ [‘ + {!WhoToThank} + ‘]’ WhoToThank is the ID of the user. I assume it has something to do with my formula syntax but I don’t know how to fix it. Any ideas?
How to create ” post to chatter ” core action?
Create a “Post to Chatter” Core action Create a new resource for the Message, make it a text template. If you stored the record owner in a Get element, brought in from process builder, record triggered flow, etc. you should reference the Id like this: Then you can insert any additional data or text you want to have in the chatter post.
How to create a post at mention in Salesforce?
However, the issue that you’re having here is that you’re creating a record and then trying create a feed item. When you create a feed item, it will create it as plain text. Chatter posts that need at mentions must go through the streaming API, which the standard post to chatter action does.