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Can you put images in RTF?
Insert an image Select the location in the rich text editor where you want to place your image, and click Image . The Insert Image window opens. From the Image File tab, click Choose File, select a file, and click Insert Image.
What is RTF used for?
Rich Text Format (RTF) is a file format that lets you exchange text files between different word processors in different operating systems. For example, you can create a file using Microsoft Word in Windows 98, save it as an RTF file (it will have a “.
How to copy and paste email in Salesforce?
If the agent creates a new case they can just draft the email in Gmail/Outlook doing their copy/paste job and then use the Email to Case address which creates the Case also in Salesforce and they can then manage the case from there. Not ideal but at least a work around in the meantime.
Can you cut and paste images into rich text fields?
Now that we rich text fields with the ability to view images in line it would be a great benifit to allow for cutting and pasting images directly into the field without having point to a saved file. This is especially useful for support organizations who have the need to cut and paste screen shots into the Cases.
How to paste an image into a text field in chrome?
In Chrome for Windows, the image *will* paste from the clipboard, but is not recognized as an object; the “Comment” button stays greyed out until you add text. Then when you click “Comment” the text is posted but the image is not… if this is working in other browsers and even Chrome for OS X then pleeeeeeeeeeeeese fix for Chrome for Windows!
When to use upload and attach in Salesforce?
When customer support agents are sending screen captures to help a customer diagnose an issue, the upload and attach methodology is an adoption killer. Next release is coming when, exactly? Salesforce, please fix it for Chrome.