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If she opens the document with Sharepoint Online’s Power Point, she is able to see the last version. If she tries to open it with the installed Office 2016’s Power Point, she can only see an outdated version of the file.
Our IT support team claims that the issue is not on the client, but on Sharepoint. My team has been talking to IT guys and we don’t see any problem with the file or with the current Sharepoint site. We’ve checked with the user that the problem is real and she’s opening like the version 15 from 30, being 30 the last version.
Why is my SharePoint power point not working?
A user is working in a Sharepoint Library with a .ppt file that has been changed recently. If she opens the document with Sharepoint Online’s Power Point, she is able to see the last version. If she tries to open it with the installed Office 2016’s Power Point, she can only see an outdated version of the file.
What to do if you cant release SharePoint Online file?
If you can’t wait you can try opening the file in the Office Word client then File > Info > Manage Document > Check Out then Check In > Save. That seemed to work for some. Here’s a reference: https://techcommunity.microsoft.com/t5/SharePoint/Cannot-Release-Lock-on-SharePoint-Online-File/td-p/59694
No versioning If versioning is not being used and changes to a document are saved, the document’s status becomes Pending. SharePoint Server keeps the earlier version of the document so that users who have read permissions can still view it.
Click the General Settings menu (the wheel and spoke icon) and scroll to either List settings or Library settings Once you’re on the Versioning settings page, you’ll have the ability to adjust a variety of version control settings for both documents and lists. For Sharepoint documents, you can:
What happens when you approve a document in SharePoint?
When an approver reviews the document and approves the content, it becomes available for viewing by users who have read permissions. A document library owner can enable content approval for a document library and, optionally, can associate a workflow with the library to run the approval process.