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How are merge fields resolved in Lightning email template?
In Lightning email templates, merge fields are resolved for activity-enabled objects only, except Contact and Lead merge fields. Activity-enabled objects appear in the Related Entity Type field on the email template record home.
Can a lightning email template work with email alerts?
UTF-8 encoding is used on all Lightning email templates sent through email alerts. ” Partial Delivery ” is right. Unless I’m missing something, merge fields in lightning templates don’t work with Email Alerts. That excludes 93% of our use cases.
How to remove merge fields from email templates?
Associate a record that matches the prefix or update the template to remove the merge field from the body, subject, or letterhead.” So all of that work was wasted effort and we have to go back to classic templates until something useable is delivered. Needed. Hi Kaylee, you are correct the ‘Send Test and Verify Merge Fields’ are still missing.
What kind of encoding is used in Lightning email templates?
UTF-8 encoding is used on all Lightning email templates sent through email alerts. ” Partial Delivery ” is right. Unless I’m missing something, merge fields in lightning templates don’t work with Email Alerts.
How to merge accounts in an email template?
I have a lookup field of Account in the object Lead — Hotels__c I have also a lookup field of Contact in the object Lead — Applicant__c When trying to merge the {!Account.Name} in the HTML Email template, the Contacts’ Account (Applicant__c.AccountId) is getting instead of the Hotels__c.
How to add actions in Salesforce lightning experience?
Make sure the actions you want to add are included in the Global Publisher layout. View the page layout for the object you want to update. Make sure buttons for New Task, New Event, Log a Call, and Send an Email (not Send Email) are added to the Salesforce Mobile and Lightning Experience Actions section of the page layout.