How do I change the default template in Salesforce?

How do I change the default template in Salesforce?

To enable default email templates:

1. From Setup, enter Support Settings in the Quick Find box, then select Support Settings.
2. Click Edit.
3. Select Enable default email templates .
4. Choose the Apex class that contains your template selection logic.
5. Click Save.

How do I change the default email template in Outlook?

To use an email message template, use the following steps:

1. Select New Items > More Items > Choose Form.
2. In the Choose Form dialog box, in Look In, click User Templates in File System.
3. The default templates folder is opened.
4. Select the template, and then click Open.

How do I change the default email in Salesforce?

Setting up Organization-Wide default Email Address

1. From the Salesforce navigation on the top right click Setup.
2. Select Organization-Wide Addresses by:
3. Click Add.
4. Enter a display name in the Display Name field.
5. Enter the alias email address in the Email Address field.
6. Select Allow All Profiles to Use this From Address.

How do I change my email in Salesforce?

Access the User you want to update using the steps in Edit Users. Replace the value in the “Email” field with the new email address. Choose how to notify the User: Select the “Generate new password and notify user immediately” checkbox to update the email address and skip the email change verification.

What is case support settings Salesforce?

Support settings can help you automate case management. Choose email templates, default case owner, case notifications, and more.

How to send an email action not showing in case feed?

After following the below steps and clicking save, the action “send an email” in the Publisher section doesn’t show in the case feed of one of the support process. Any suggestions? Thanks From Setup, click Customize | Cases | Page Layouts. How you access the Case Feed Settings page depends on what kind of page layout you’re working with.

How to customize case feed settings in Salesforce?

From Setup, click Customize | Cases | Page Layouts. How you access the Case Feed Settings page depends on what kind of page layout you’re working with. For a layout in the Case Page Layouts section, click Edit, and then click Feed View in the page layout editor.

How to change the layout of case feed?

For a layout in the Page Layouts for Case Feed Users section, click [Case feed layout expand button] and choose Edit feed view. (This section appears only for organizations created before Spring ’14.)

How to expand case feed in Adobe Acrobat Pro?

For a layout in the Case Page Layouts section, click Edit, and then click Feed View in the page layout editor. For a layout in the Page Layouts for Case Feed Users section, click [Case feed layout expand button] and choose Edit feed view.