Contents
How do I change the service console in Salesforce?
Add the Service Cloud User License to Users
- From Setup, enter Users in the Quick Find box, then select Users.
- Click Edit next to your name.
- Select Service Cloud User.
- Click Save.
- From Setup, click Create | Apps, then Edit next to Sample Console.
- In Assign to Profiles, click Visible next to your profile, then Save.
What is service console in SFDC?
The Service Console is a standard Salesforce Lightning console app that you can customize to meet the team’s case management needs, allowing them to access all things case-related, all from one screen.
Can you override standard buttons with lightning component?
Till Spring 16, we do not have ability to override standard buttons with lightning component. ( Ofcourse we have an ability to override standard button with visualforce page and we can embed lightning component. But some of the features are not available in Lightning components created via visualforce pages).
Can you get the current record ID in Lightning?
Without getting the current record Id, it wont be possible to pre-populate fields which is ultimately the requirement. Hence went for a Quick action+component approach and removed the button from related list altogether. Let me know if you are able to get the current record Id in lightning when you click a button from a related list?
Here we are going to override the standard New button in Account object with a sample custom lightning component. “message”: “Account created successfully.” Go to Setup >> Object Manager >> Account >> from Buttons, Links and Actions section edit standard button [for this i have override New button]
How to override standard ” new ” button in classic?
I have a requirement to prepopulate some fields (Address Fields) when standard “New” button is clicked from the related list (Contact) of Account. This was being achieved using an intermediate VF page in classic.