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How do I contact Apple to ask a question?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
What does Apple do with old products?
What is Apple Trade In? It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
Does Apple sell their older models?
Apple no longer sells some of its older models online, but those devices will likely still be available to buy through carrier stores and other third-party sellers, and will still be able to receive software updates.
Why is the iPhone 11 pro not on Apple?
Because the iPhone 12 Pro, it is the direct replacement for the iPhone 11 Pro. With the iPhone 12 Pro, there is no need for an iPhone 11 Pro. That’s why the iPhone 11 Pro is no longer sold directly at Apple. As an example, Ford introduces a new Ford Focus, then they do not continue to sell the old Ford Focus.
Are there questions and answers on the Apple Store?
Questions & Answers is a great way to get specific product questions answered by a community of Apple Online Store visitors. In addition to general products and accessories, Questions & Answers is available for all Mac Computers through the Buying Your First Mac feature.
What happens when your Apple products become’vintage’or?
When an Apple device becomes “Vintage” it will no longer receive routine software updates and isn’t guaranteed by Apple to be repairable at an Apple store or authorized service provider.
Do you need an Apple ID to ask Apple questions?
The Apple Online Store offers Questions & Answers (Q&A) which let you share your knowledge and get help from other Apple customers on the products we offer. You may browse Questions & Answers without logging in, but if you want to answer a question, you will need to log in with an Apple ID.
Are there any Apple products that have been discontinued?
Apple has discontinued hardware service for vintage products with the following exceptions: Mac products purchased in the country of Turkey. Products purchased in the state of California, United States, as required by statute.