Contents
How do I display knowledge articles in Salesforce community?
Add Knowledge to the Site Using Topics
- Click the setup gear.
- Enter All Sites in Quick Find, then select All Sites.
- Next to Category 1 Biking, click Workspaces.
- Select the Content Management tile.
- Click Topics.
- Select Navigational Topics.
- In Enter a navigational topic, enter Customer Support and click + Add.
How do I create an article URL?
Create an Article or Edit an Article. Enter the URL that you would like to direct readers to in the Link to URL field. Note: The URL entered is the site that readers will be directed to when they click ‘Read More’ (you can Update the Read More Link Text). Click ‘Save’ to confirm your changes.
How do I find the URL of an online article?
Right-click the link or image you want to copy the address. In the right-click menu that appears choose the right-click, Copy link address, or Copy link location option (varies by browser).
What is a link to an article?
A Hyperlink is a word, phrase or picture on a webpage that you click on, in order to get another place, allowing your readers to jump to a new area of content in your communication. If you’d like to link to another article within your newsletter, or to an internal page (i.e.Survey Page), this is the option for you.
How to redirect a website in Salesforce community?
1. Go to Setup > Develop > Sites 2. Select the Site which need to be mapped to Redirect 3. Click on URL Redirects button Provide source url which should be redirect to correct path and enter Target url where the URL should be there. So in example if user enters http://www.example.com/tset it will redirect to http://www.example.com/test
Is there a problem with URL in Salesforce?
A large number of companies and organisations are migrating to Salesforce communities from Salesforce portal and there sometimes a problem occurs: if a community is created on https://www.example.force.com/login and a user enters the url https://www.example.force.com, show this page
How to display Salesforce.com Lightning knowledge with a public?
Breadcrumbs can be used in community to display the hierarchy for articles or topics and community users can easily navigate between child and parent records. The login button on the public community can be used to redirect the users to another community or to the Salesforce home page.
How to make URL redirect to correct web address?
To make url redirect to correct web address Salesforce has provided “URL Redirect” feature by which community redirect can be managed. 1. Go to Setup > Develop > Sites. 2. Select the Site which need to be mapped to Redirect.