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How do I file a complaint against a seller on Amazon?
To report a problem with a vendor on Amazon, as a consumer, locate the order you have a problem with.. Click File/View Claim. Then, select a reason code that describes your issue. Lastly, select the resolution you would like: a refund, a new item, a vendor credit, etc.
Can you blacklist a seller on Amazon?
Blocking People on Amazon. While some other shopping platforms allow it, there’s no way to block a buyer on Amazon. You can either cancel the pending order from this customer and do the same for all the future ones, or report them directly to Amazon.
How do you verify a seller on Amazon?
Go to the Seller Identity Verification page. Under Please select your country/region, choose your country or region from the drop-down option. Note: Document requirements might change based on your country. In the Submit required documents section, upload your documents.
How do I contact seller on Amazon before buying?
Contact the seller before placing an order:
- On the product detail page, select the name of the seller.
- On the next page, select Ask a question. Occasionally, the same product will be sold by different sellers.
- Select the appropriate options in the Seller Messaging Assistant chat or fill out the contact form.
Can you report price gouging Amazon?
You can and should report price gouging by clicking the link to ‘Report incorrect product information. ‘ Select ‘Other product details. ‘ in the first drop down, ‘Price issue’ in the second. Price gouging is a violation of Amazon’s terms of service.
What is blocking Amazon?
Amazon can block listings for a number of reasons, including when products are prohibited, restricted, or recalled. Blocked listings appear on the Manage Inventory page with a status of Inactive (Blocked).
What is a debarred seller?
Items offered by third party sellers who are on SAM or OIG debarment lists can be blocked or restricted. When we identify a third-party seller that appears on a debarment list, their products are marked as either blocked or restricted on product detail pages.
Can I contact seller on Amazon?
Select the seller’s name, located below the item title. On the next page, select Ask a question. Select the appropriate options in the Seller Messaging Assistant chat or fill out the contact form. Your message will be sent to the seller via the The Buyer-Seller Messaging Service.
Is price gouging Electronics illegal?
Is price gouging illegal in California? Yes, in certain circumstances. California’s anti-price gouging statute, Penal Code Section 396, prohibits raising the price of many consumer goods and services by more than 10% after an emergency has been declared.
How to report a suspicious email to Amazon?
If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. You may also forward phishing emails and other suspected forgeries directly to [email protected].
How can you report a fraudulent seller to Amazon?
Amazon encourages sellers to report seller violations of Amazon’s policies or applicable law. To report a violation: Go to Report a violation. Select Report a violation, and then provide all the relevant information so that we can conduct an investigation.
How can I report a violation of Amazon policy?
Amazon encourages sellers to report seller violations of Amazon’s policies or applicable law. To report a violation: Go to Report a violation.
What to do if a seller violates Amazon’s product detail page rules?
If you believe that a seller has violated Amazon’s product detail page rules, or ASIN creation policy you can report this: Go to Contact us. Select Report listing abuse and provide the ASIN (s) you are reporting along with all relevant information, so we can conduct an investigation.