Contents
How do I make an appointment at the Apple store for repair?
Open your browser and go to the Apple Support website. Type your support issue into the search bar, or click the device or service you need help with. Click the “Start A Repair Request Today” link. Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.
How do I schedule an appointment at the Apple Store?
- Install the Apple Store app on your device, then open it.
- To make an appointment, tap Stores.
- Choose an appointment type, such as the Genius Bar for personalized troubleshooting.
- Choose a nearby store location.
- Select from available appointment times.
- Confirm all the details.
- Before you come in, back up your data.
Can I walk in to Apple store for repair?
Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.
Can you walk into Apple store for repair without appointment?
In most cases, walk-in appointments are unavailable. If your store has not reopened for in-store Genius Support yet, it will be noted by a banner on its webpage. Find your nearest Apple Store at apple.com/retail. If you choose curbside service, an Apple Genius will contact you with directions to your appointment.
Can I go to Apple without an appointment?
Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future.
Do Apple do free repairs?
If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there’s no charge. This does not include accidental damage, which requires a fee. If your iPhone has been damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair.
Can I go into Apple without appointment?
If you attempt to show up in-person without an appointment, don’t expect support. You may be able to wait several hours for a personal shopping experience, but Genius support won’t be available.
Do I have to book an appointment at Apple?
If you’ve got a problem with an iPhone, iPad or Mac, you can book an appointment with an Apple Genius and take your product into a store to see if it can be fixed. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up.