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How do I use my Apple remote to control my MacBook Pro?
Pairing with a Mac Get very close to your Mac (about 3 or 4 inches away). Point the remote at the infrared sensor on the front of your Mac. Press and hold the Menu and Next/Fast-forward buttons simultaneously on the remote for 5 seconds. Your Apple Remote is now paired with your computer.
Does Apple do remote support?
When using an iOS device to provide remote support, an iOS remote desktop solution. However, Microsoft remote desktop iOS compatibility now allows IT support teams to establish remote connections, regardless of whether the devices are running Windows, iOS, or Android operating systems.
How do I remote support a Mac?
Set up Remote Login on your Mac
- On your Mac, choose Apple menu > System Preferences, click Sharing, then select Remote Login. Open the Remote Login pane of Sharing preferences for me.
- Select the Remote Login checkbox. Selecting Remote Login also enables the secure FTP (sftp) service.
- Specify which users can log in:
Can you use an Apple Remote on a MacBook Pro?
See, If you are using a MacBook 2016 model, then an Apple Remote is not for you because your Mac does not support the IR remote. But if you want to use a remote for your Mac go for a bluetooth compatible remote to use.
How to help a Mac user with remote tech support?
Once the person chooses “Control my screen” and clicks Accept, you should be able to take over that Mac with your own cursor and keyboard to provide remote technical support; the app also opens up an audio call between you and the other person so you can talk while you help. When you are finished, the recipient can close the session.
How to enable remote login on a Mac?
1 On your Mac, choose Apple menu > System Preferences, click Sharing, then select Remote Login. Open the Remote Login pane of Sharing preferences for me 2 Select the Remote Login checkbox. 3 Specify which users can log in: All users: Any of your computer’s users and anyone on your network can log in.
What’s the best remote control app for Mac?
Edovia’s $30 Screens 4 is another remote-control app and has a free trial version available. Personal Tech invites questions about computer-based technology to [email protected]. This column will answer questions of general interest, but letters cannot be answered individually.