How do I view knowledge articles in Salesforce community?

How do I view knowledge articles in Salesforce community?

This is how you’ll enable Knowledge Articles for a Guest User:

1. Go to your Setup | Sites.
2. Click on the Public Access Settings Button, there you will see the profile of the guest user.
3. Click on view users and you’ll be directed to page with the guest user.
4. Search for Permission Set and click Edit Assignments.

How do I add a knowledge tab in Salesforce?

Add the ‘Knowledge Classic’ tab in Community Tabs Administration

1. From Setup, enter All Communities in the Quick Find box, then select All Communities.
2. Click the Workspaces action for the affected Salesforce Tabs + Visualforce community. (
3. Click on Administration tile.
4. Click on Tabs on the left panel.

How do I create an article in Salesforce community?

Piyush

1. Click the App Launcher and select Knowledge.
2. Click New.
3. For Title, enter “ABC”
4. Click in the URL Name field to generate the URL Name from the title.
5. For Text, enter “Hopefully this summer!”
6. Under Properties, select Visible to Customer.
7. Click Save & New.

How do I access Salesforce Knowledge?

Required Editions and User Permissions. Make sure you’re a Knowledge User. From Setup, in the Quick Find box, enter Knowledge , and then select Knowledge Settings. Confirm that you understand the impact of enabling Salesforce Knowledge and click Enable Salesforce Knowledge and click OK in the dialog box.

How do you add knowledge articles?

Create an Article

1. Click the Knowledge tab.
2. Click Create Article.
3. Select the Knowledge article type.
4. Create a title for your article, such as “Our company address.”
5. Write a description, this goes under the title in the search results.
6. Put your company address in the rich text area field you created in the last unit.