Contents
- 1 How do you edit message in DocuSign?
- 2 How do I change my sender email in DocuSign?
- 3 Can I edit templates in DocuSign?
- 4 How can you tell a fake DocuSign email?
- 5 Does DocuSign live chat?
- 6 Is there a send with DocuSign button on Salesforce?
- 7 How to update dsprosfusername field in DocuSign?
- 8 Are there any trusted IP address ranges for DocuSign?
How do you edit message in DocuSign?
Login to DocuSign. From the upper right Profile icon, click on “Go to Admin” In the resulting page, from the left menu, click on Brands. Find your brand you want to customize, role over it and click on “Edit”
How do I change my sender email in DocuSign?
This information can be seen right when you log into your DocuSign account. Hitting ‘Edit’ will lead you to Personal Information page where you can change your name and your account email address.
How do I contact DocuSign?
For immediate sales help, call us at 1-877-720-2040 (M-F: 24 hours, Sat-Sun: 5am-5pm PT).
Can I edit templates in DocuSign?
You can edit any DocuSign template that you create and save. If you have access to templates other users have shared with you, you may be able to edit those too. When editing a template, if you decide you don’t want to save your changes, you can easily discard the changes and leave the template in its original form.
How can you tell a fake DocuSign email?
There are several clues that a DocuSign email is a scam.
- You haven’t requested any documents. Be wary if you receive an email stating that you have documents to sign.
- You don’t recognize the sender. If the email comes from a name you don’t recognize, delete it.
- Check those links.
- Watch for misspellings.
Does DocuSign send an email?
a. DocuSign automatically adds an email subject when you upload a document. You can edit this subject and add a message to the recipient by filling in the MESSAGE fields.
Does DocuSign live chat?
Chat. Meet Sofia, DocuSign’s Automated Assistant! Sofia has the answers to our most frequently asked questions. Click the Chat bubble on our Contact Support page and ask away!
If so, check if the user can send via the standard Send with DocuSign button on a standard Object – Opportunities, Accounts, Cases, Leads, or Contracts. The Send with DocuSign button may need to be added by modifying the Salesforce page layout.*
Why are some DocuSign users unable to send documents?
As a DocuSign eSignature for Salesforce Administrator, you may encounter a scenario where some certain users are unable to send documents, while other users can send without problems. Read below for common troubleshoot steps to resolve such issues. Is the affected user attempting to send via a Custom Button or Custom Object?
How to update dsprosfusername field in DocuSign?
Starting with version 7, we do not honor the updating of this DSProSFUsername field to accomplish this. Steps: Compare the “DSProSFUsername” in Salesforce to the API Username in DocuSign. Update the one in Salesforce to match accordingly if needed.
Are there any trusted IP address ranges for DocuSign?
Update DocuSign trusted IP address ranges – DocuSign eSignature for Salesforce DocuSign eSignature for Salesforce – Document Element Did Not Contain the Encoded Document DocuSign Digital Badges