How to diagnose ArcSDE connection and Esri support?

How to diagnose ArcSDE connection and Esri support?

When using the ArcSDE Application server, enable SDEINTERCEPT on the server. Stop the application, exit the ArcGIS application, or stop the ArcSDE Application server. Start the ArcGIS application and connect to the ArcSDE geodatabase.

Where do I find the ArcSDE log file?

Locate the file generated from the location specified in the second variable set in step b. In this example, the SDEINTERCEPTLOC specified generates the file: Note: When using direct connect, two files are generated. One file is the ArcSDE intercept from the client and the second file is the ArcSDE direct connect log file.

What should I do if my ArcSDE server is slow?

This is definitely a slow ArcSDE command. The RDBMS. Trace the operation in the database to find out or eliminate the RDBMS as a suspect. If it is slow, the recommendations are to update statistics and possibly increase instance memory. The ArcSDE server code.

What causes slow connection between ArcGIS and ArcSDE?

To help determine where the problem exists for slow connections between ArcGIS and ArcSDE, the SDEINTERCEPT log file can be used to diagnose slow function calls. There can be various problems that lead to slow connections: An incorrectly tuned database. Slow disk devices where the database’s data files reside.

What is the underlying connection error in ArcGIS?

Underlying DBMS error… Connection Error Failed to connect to the specified DBMS instance. A database connection error exception has occurred. FDO error: -2147155559. GIS applications are heavy users of network trafffic, and GIS data is commonly shared and stored from a central data repository.

Where to find error messages on ArcGIS Server?

If you encounter a failure when creating or joining an ArcGIS Server site, you can troubleshoot the issue by addressing the error messages reported in the create site or join site summary panel. Additionally, a log of the event is recorded on disk, located at ArcGISServerusrlogs server.