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How to use the live agent REST API?
The Live Agent REST API requests let you begin new chat sessions between agents and chat visitors and monitor the chat activity that occurs. To create a new Live Agent session, you must call the SessionId request. To create or reestablish a chat visitor session using the Live Agent REST API, you must make certain requests.
How to create a live agent in chat?
To create a new Live Agent session, you must call the SessionId request. To create or reestablish a chat visitor session using the Live Agent REST API, you must make certain requests. Live Agent requests indicate when certain activities occurred during a chat session.
How to use agents-list-rest in azure?
Represents a JSON object. Represents an abstract JSON token. The class represents a property bag as a collection of key-value pairs. Values of all primitive types (any type with a TypeCode != TypeCode.Object) except for DBNull are accepted.
Can a live agent be used in a mobile app?
Take Live Agent to native mobile apps with the Live Agent REST API. You don’t have to rely on Visualforce to develop customized chat windows. With the REST resources in this guide, you can extend the functionality of chat windows beyond simple HTML and JavaScript environments that merge seamlessly into your company’s own applications.
How many API calls are consumed by power automate?
These API calls are only consumed by Power Automate flows that are triggered from a Power Virtual Agents chatbot. You can purchase multiple Power Virtual Agents capacity add-ons. Each add-on will increase the number of requests by 15,000.
Can a live agent be moved to a new org?
The new Live Agent API endpoint for your org if your org is moved. It can be moved due to a planned org migration or during a Site Switch to a different instance. If you don’t have a My Domain deployed in your org, your URL formats are different.
Where does the visitor in the chat queue come from?
The position of the chat visitor in the chat queue. The chat visitor’s location, based on the IP address from which the request originated. The URL that the chat visitor is visiting. The original URL that the chat request came from. The URL to which to redirect the chat visitor after the chat has ended.
How can I extend the functionality of chat windows?
With the REST resources in this guide, you can extend the functionality of chat windows beyond simple HTML and JavaScript environments that merge seamlessly into your company’s own applications. For example, you can build custom windows within your company’s iOS, Android, or other web applications.