Contents
How to view entry sources in Journey Builder?
Entry Sources: View the entry sources previously used for your journeys. Entry sources can be unique or shared among journeys. From here, you can also test, copy, or delete entry sources. Journey History: Use the ContactID to view a contact’s path through a journey or journey version.
What are the entry sources for Salesforce journeys?
Entry sources include Data Extensions, API events, audiences, CloudPages, Salesforce data, or events. All journeys must begin with an entry source.
How to use Journey Builder in Marketing Cloud?
Journey Builder uses the content and audiences you created in Email Studio, Mobile Studio, Social Studio, Advertising Studio, Content Builder, and Contact Builder within Marketing Cloud in order to do its work. To begin using the Journey Builder application, log in with your Marketing Cloud username and password.
How to manage form display, security and submission options?
To manage form display, security, and submission options, open the form in the form builder and click Settings at the top of the builder. You can choose from the following options.
Where do I find Journey Builder in Salesforce?
Click Log In. In Marketing Cloud, hover over Journey Builder in the top navigation bar. Click Journey Builder. You’ve arrived! Now, let’s explore the components of the Journey Builder dashboard. Journey Folders: Store journeys in folders so they’re easy to find.
How are journeys organized in the Journey Builder?
Journey Folders: Store journeys in folders so they’re easy to find. You can organize your journeys immediately after creating and saving them, or you can add journeys to folders from the Journey Builder dashboard at any time. Journey: View a list of all journeys or the journeys available within each folder.
Can you test an event in Journey Builder?
Test your entry event in Journey Builder to make sure it admits contacts as you intended. You can put an event in test mode to test the setup and firing of an event—without actually sending anything to your contacts.
How to create a journey in Salesforce Journey Builder?
Search Journeys: Looks at journey titles and descriptions to help you find specific journeys. Create New Journey: This is your starting point to create a new journey from scratch or a template. Entry Sources: View the entry sources previously used for your journeys. Entry sources can be unique or shared among journeys.
How does a wait activity work in Journey Builder?
A Wait activity pauses your customer between activities for a certain amount of time before they move to the next activity. During Wait activities, Journey Builder evaluates customers to see if they have met a goal, reached criteria for a decision split, or engaged with a message.