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How would you describe a bug to a client?
Explain the situation to client and ask some more time to fix the bug….Your options include:
- Hide the bug and hope that the customer does not find it before you can deliver a fix.
- Delay the delivery until the bug is fixed.
- Talk to the customer about the bug and let them decide how they want to proceed.
How would you ensure that your testing is completed and has good coverage?
How Do You Ensure Test Coverage Is Good?
- Create a comprehensive testing strategy.
- Create a checklist for all of the testing activities.
- Prioritize critical areas of the application.
- Create a list of all requirements for the application.
- Write down the risks inherent to the application.
- Leverage test automation.
What should I do if I find a bug in my software?
Normally this known issues or known limitations (defects) will be fixed in next version or next release of the software. There is no magical answer for this. Your options include: Hide the bug and hope that the customer does not find it before you can deliver a fix. Delay the delivery until the bug is fixed.
What to do when a customer complains about a bug?
The customer hasn’t been trained enough to understand the distinction between a bug (which you must fix) and content (which they must modify). You can help to clarify things and make it better for both you and the client. I have found that it’s best to respond to this sort of report by:
How to handle client if you found a high severity defect on the release?
Your options include: Hide the bug and hope that the customer does not find it before you can deliver a fix. Delay the delivery until the bug is fixed. Talk to the customer about the bug and let them decide how they want to proceed.
What does ” I can’t fix the issue ” mean?
The customer will properly decode the “I can’t fix the issue” as “I won’t fix the issue for you”. “Change this word to X” is a configuration that is under the control of you the customer. It is not bug as it does not throw an error and software reads the configuration properly.