What happens if I miss my AliExpress order?

What happens if I miss my AliExpress order?

You can do it on the «Order details» page. If the time is over, you lose AliExpress protection and will not get a refund in case something is wrong with the product or you don’t get it at all. Aliexpress protection is lost in this case. The seller can either agree to extend the protection or decline your request.

Does AliExpress refund if product is not received?

If a buyer shows that they did not receive their purchase within this stated delivery time, the seller will give a full refund. If the stated delivery time is approaching and you still have not received your purchase, you can sign in to My AliExpress, select the transaction/order and click the Open Dispute button.

What does delivery failed mean AliExpress?

This means that they have to deliver ‘X’ packages per day. If they are short of time left in their working day and they still have a large number of orders to deliver, they mark directly that delivery has been attempted, when this is not the case.

How do I contact AliExpress support team?

How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

How do I track my AliExpress refund?

If you paid for your order by credit card, the money should reach it within 3-15 business days. If the refund process is over and you have not received your money, double-check your account’s statement. If you still cannot see the refund, forward your bank statement directly to the AliExpress customer support team.

What does delivery failed mean?

Delivery failures happen for a variety of reasons including no access to the drop-off area, incorrect address details, or other barriers of delivery. Please reach out to the carrier as soon as possible to reach a resolution before the item is returned to the sender.

What does it mean when a delivery is attempted?

Our driver has called to deliver your parcel, but was unable to get anyone at the address to sign for it. If there is a specific reason why our driver has not been able to deliver your parcel, this will be displayed in the website tracking results. …

Where is AliExpress located?

China
AliExpress is an online retail service based in China owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.

What should I do if my AliExpress package failed?

Go to the PO. 1) Goto the post office with your tracking number. If they can’t trace it… 2) Goto Aliexpress, click on the order, open a dispute. they will refund your money within 5dayz. Thank you very much I’ll do just that.. Go to the PO. There are two post offices here I don’t know which to go to.

How can I get my money back from AliExpress?

Go to Aliexpress, then must login. Go to My Orders, find your item in orders list. 1. Link to open dispute. 2. Your item status. 3. Confirm Goods Received link, after Goods Confirmation you lost to able open dispute and get back your money.

How does AliExpress take care of your order?

After placing your order on AliExpress, the seller will send the package to our shipping center. From here, we can make sure that your package will be handled with care and delivered on time, and we will add the tracking information to your order details so that you can follow your package whenever and wherever you want.

What to do if you have a dispute with AliExpress?

You lost able to open dispute and get back money or part money, you can`t shipping back to seller, your received goods. If your order time in still ending, you must to take your order action. “Request to extend Purchase Protection” and input time days of extend your order time, seller must approve your extend action.