What is community moderation?

What is community moderation?

Community Moderation is the practice of managing comments and discussions from members/users on your platform so it aligns with your Terms and Conditions and/or Code of Conduct, usually done by a community moderator or team of moderators.

How can I be a good online moderator?

Below, we review some of the qualities of a great online moderator:

1. Encourages respondents to feel “social”
2. Keeps a close eye on the most minute linguistic details.
3. Mediates when respondents clash.
4. Probes for information without “leading the witness”
5. Discerns between valuable insights and irrelevant discussion.

How do you moderate an online group?

3 Ways to Moderate Your Online Community

1. Developing Guidelines. Moderators often play a major role in developing and enforcing specific guidelines for online communities.
2. Enforcing Roles. When online community members break rules, moderators need to step in and take on disciplinarian roles.
3. Facilitating Discussion.

What are the responsibilities of an online community moderator?

Online community moderators monitor discussion and debate on a website or internet forum. Many moderators for business-related communities also perform other customer service-oriented tasks, such as answering emails and resolving payment problems.

Why is a moderator needed in a group discussion?

Moderators may introduce speakers, ask questions, and field questions from the audience. But their real job is to act on behalf of the audience—keeping the conversations on track, controlling long-winded panelists, getting clarification, and drawing out points of disagreement so that a true discussion is going on.

What does an effective moderator of a group discussion do?

An effective moderator of a group discussion tells participants what they should say. introduces personal opinions into the discussion.

What’s the role of a moderator in a community?

As a community member, and a moderator, you have the role and responsibility to stay aware and be accountable for your contributions in this space. As a leader, you are representing Mozilla and it’s community. As a SUMO community member and forum moderator: I accept and promise to follow all the above guidelines.

When to report a moderator to the Admin?

Moderators should report in the Forum Moderators forum or to Admin any other situation that is not currently covered in these guidelines. This also applies to “grey areas” or when Moderator is in doubt whether a certain action should be taken.

Who is responsible for moderation on Mozilla support forums?

This is an contract between your use of the Mozilla Support Forums and Mozilla. As a community member, and a moderator, you have the role and responsibility to stay aware and be accountable for your contributions in this space.

How does a moderator move a thread on a forum?

Moderators can move threads by following these steps: Moderators can mark threads as solved when the original poster (OP) clearly indicates his problem is solved (such as “thank you, problem fixed now” or “ok, it looks like it worked” etc.).