Contents
What is contact data in Journey builder?
Contact data captures the data values in the event source data extension at the time when Journey Builder evaluates it. Comprised of event data and activity data. Use when a contact is likely to exist in a journey more than once simultaneously. Use for comparison when a data value is expected to change.
How can you remove a contact from a journey?
To show a contact path, enter the contact key in the search box. If the contact entered the journey multiple times within the last 30 days, select the instance to view. The contact’s path is highlighted on the journey canvas. To remove the contact, click Remove from journey.
What is data extension in journey builder?
The data extension entry source lets you choose a sendable data extension, then admit contacts in that data extension into a journey in a batch. After a data extension entry source is configured, you can set a schedule to determine when Journey Builder admits contacts from the data extension.
What is difference between journey data and contact data?
Journey data preserves the state of a contact’s data at the moment an entry event fires, facilitating the use of that data throughout a journey. Contact data captures the data values in the event source data extension at the time when Journey Builder evaluates it.
What are the issues with the Journey Builder?
One of the most significant element we find issues with our data extensions. Journey Builder’s Data Extension entry source takes a data extension from Email Studio or Contact Builder or List from Mobile Connect and places all the customers into the journey according to a schedule.
When do you eject contact from Journey Builder?
For example, you can choose to eject contacts when a certain number or percentage of people reach a marketing objective such as a coupon redemption. Evaluation happens every night at midnight central time, and whenever a wait time expires or a contact is injected into the journey.
How to choose the best Journey Builder practises?
Choose the best entry point for putting users into the trip, and think about your re-entry criteria and how this can be done. Re-entry is set at journey level to control whether contacts can enter a journey more than once. It also serves a purpose if they need to be put back into the journey.
Why is re-entry important in a Journey Builder?
Re-entry is set at journey level to control whether contacts can enter a journey more than once. It also serves a purpose if they need to be put back into the journey. No re-entry: contacts will enter the journey only once and can never begin the journey again.